Sun Sang Eco Retreats

Điểm trừ: Sadly, the mattress and pillows were not that comfortable for me. They also didn’t have a restaurant to serve us lunch and dinner. I hope in the future they can serve lunch and dinner as well because the neighbor was not very easy to walk around and if we keep using Gojek, more plastic and styrofoam we have to deal with.

Điểm trừ: Our booking was changed. They shifted us to a different room which was not of our choice. Although they compensated us but it ruined most of our stay. Alot of road noice.

Điểm trừ: The only thing is that it shows in booking that is a room but is a capsule.

Điểm trừ: The maintainance of the resort was'nt that good. Our family was hoping to have an amazing stay due to the high price of the resort. I looked nice on the pictures but not in reality. Maybe not all the units but at least ours are dissappointing. nWe arrived quite late so we didn't see the surrounding at that time. The bathroom so disappointing, very small, dark and dirty, the shower using the bamboo looked black and dirty. We really have forced ourselves to take a shower it was so inconvenient. The nails from all over bamboo floor were popped and uncomfortable to walked around. nAmong all those above there were two things that made us want to leave the hotel at the soonest, ants and bugs. My sons and I got bitten a lot and it swelled from the fire ants that roaming all over the villa. Especially after dinner and breakfast. They have an outdoor bath-up but it was so dirty too. nBreakfast so not worthed it with the overprice rate.

Điểm trừ: 1. The location is not easily accessible by the taxi, that's why you should book your taxi early on. n2. No staff after 7pm, except the security guard. n3. The 4 or 5 rats running around my room, especially at night. n4. My time was not enough. 🙈

Điểm trừ: The place entrance not clear and difficult to seenThe road lead to the villa is no asphalt from the main road nThe contact number is off all time difficult to reply and no one reply on your message on booking toonThe service so bad not as expectations nThe staff not speak English with guest or visitors nThe room has no enough lights nThe place is far away and there is no employee in the evening if you need anything in addition to the contact number is closed.nNo Air conditioner nThe place is full of small ants, and you can't leave your food for a few minutes.

Điểm trừ: Linens and towels doesn’t look fresh. Safety issue on the deck- it looks like it cannot support our weights if we take pictures together. River has some trash- unsightly.