Splendid Star Grand Hotel and Spa

Đánh giá: Superb location …

Điểm cộng: The location is very central to everything I wanted to see. Also Mr Harry was extremely helpful in arranging my tour of Vietnam, definetly a big help on his part

Điểm cộng: Comfort ,space ,deck ,location , great breakfast … then the staff wow you all rock !! From Mr Harry the g manager, Brian, Dong aka Super man and to Kimmie big hugs and thank you. You made our stay amazing Catherine and family

Đánh giá: The location is wonderful. Right next to the St. Josephs church, you are at the centre of the vibe of Hanoi.

Điểm cộng: The staff was very attentive from the night we checked in to our checkout. Mr. Hong was always accommodating in everything we needed. If we asked for something that was not available, he found a way to help us. The breakfast was delicious with an array of choices to please all palates. Staff were very pleasant & friendly. The location was perfect & central to all activities. I would highly recommend this hotel & it certainly set the bar high for all our subsequent stays in Asia.

Đánh giá: It had amazing location next to church which was beautifully lighted aswe were there just post Christmas u can hear the bells and the mass .walking distance from hoan keim lake.
Buffet breakfast average less vegetarian options. Room was b8g with 2 double beds .had hot water.
Staff was helpful and pleasant.
Nice shops close by.they have taxi service and provided us pickup also on request

Điểm cộng: The breakfast: exceptionnal and various !
The room : very confortable and very clean . The SPA : very good ! The staff mr Harry : excellent and very kind ans helpfull ! Kimmy also very helpfull !

Đánh giá: Had a wonderful stay!!! I would definitely recommend to others.

Điểm cộng: Friendly service, Mr. Harry and Mr. Brian were amazing hosts!

Điểm cộng: Mr Dong, Brian and Ms Rose is amazing. The room is perfekt

Đánh giá: the hotel staff is very welcoming and helpful but the bad part is the hotel is just beside the famous church and the church ring the bell everyday at 0500hrs and it disturb our sleep.

Điểm cộng: The location was amazing, the staff were incredibly friendly and helpful. they helped us organise a few experiences which were great

Đánh giá: Good service, staff and convenient location.

Điểm cộng: The staff are superb. Very kind, cheerful and helpful but good reviews are induced by gifts upon checkout and the Vietnamese (in general) are quite pushy in making you leave good reviews under their watchful eye. This will explain why the high number of good reviews for this hotel both on booking.com and Trip Advisor, will lead to some being bitterly disappointed and questioning their accommodation choices - as we did.

Đánh giá: We stayed at Splendid Grand Hotel and loved the experience. The facilities are not that great, but the staff are. Kudos to Mr.Dong he was a one stop shop for us. Call him prior to arrival and he can book all the tours for you in advance at a budget friendly price.

Điểm cộng: Great neighbourghood around the cathedral, hotel located in a small street behing busy and noisy streets
Big room with balcony
Very Good breakfast

Đánh giá: Very good and helpful staff namely Mr. Dong, Harry, Kimmie, Brian and the staff at the restaurant. Very good and will recommend to anyone coming to Hanoi. Even though it is a 3 star hotel but the staff and service is 6 star. Keep up the good work.

Điểm cộng: Great stay at the Splendid Star Grand Hotel.
The room was quite small, but we had everything we needed. The bed was very comfortable and spacious. We had a fantastic view over the rooftops of Hanoi from the 8th floor.

The hotel is very well located, right in the heart of everything!

A big thank you to Miss Rose for her kindness and warm smile!
I highly recommend this hotel!