Platinum Adisucipto Hotel & Conference Center

Điểm trừ: To begin, I would like to express my concerns regarding the suitability of this hotel for foreign visitors. While it is a reputable local establishment, primarily catering to Indonesian guests, I believe it would benefit from maintaining its current format.rnFirstly, the hotel’s lack of English-speaking staff is a significant shortcoming for 4-star establishment. At least 50% of the staff I encountered were trainees, demonstrating limited knowledge and expertise.rnSecondly, the breakfast experience was highly unsatisfactory. Finding a table for two was extremely challenging due to the hotel’s capacity for local weddings and graduations, which resulted in a large influx of children running everywhere. The breakfast menu was focused on local cuisine, such as rice, fish, chicken, tempe, noodles, and Gudeg, with limited offerings for Westerners, including hash brown, grilled tomatoes, mushrooms, and bacon (beef). Despite the presence of an egg station, I was only able to have an omelet during my 4-night stay. I raised my concerns with the manager on the first day of our arrival, but unfortunately, my remarks were not addressed.

Điểm trừ: Hotel is very far away from the city center, meaning every trip to the center takes approx. 40 minutes. Also, a majority of the staff is shy, don't speak English and clearly didn't have training. When asking even simple questions, they would immediately say I don't know and respond very avoidant, which seems awkward. Furthermore, while the rooftop is decent, the rooftop overlooks the airport, which isn't nice to look at. The pictures on Booking made it seem like a great view.

Điểm trừ: Parking access...but the last day I just realize they have Valet parking facilities

Điểm trừ: Bathroom door unable lock from inside

Điểm trừ: none

Điểm trừ: Check out proceds