Pesona Alam Resort & Spa
No.101 A Jl. Taman Safari, Puncak Pass, Puncak, Indonesia
Puncak Pass, Puncak - 9.3 km to center
Updated on 29/06/2025
Check-in / Check-out
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Must-see activities in Indonesia
Reviews
Review Score
Has 6386 reviews on Agoda
Cleanliness - 9.2
Facilities - 9.0
Location - 9.0
Service - 8.6
Room Quality - 8.8
Review: next time will come back again here
Positive points: Room view and hotel facilities were very good. Breakfast was excellent.
Negative points: They changed me 200,000 IDR instead of 170,000 IDR which was in my booking.com meal plan.
Review: The resort is equipped with many choice of activities, you dont have to even go out from the resort to experience lots of things.
Positive points: Good view and good breakfast
Review: Got the terrace with garden view. Peaceful & quite
Positive points: The hotel has a nice location, with many good facilities.rnIt is a little bit far away from anything else, so arrange for a car for your extra activities.rnrnThe staff is amazing, everything is very good, the views, the services... etc.
Negative points: I preferred a wider range of plates in the restaurant, especially on the open buffet day.
Review: Its been pleasure stay at pesona alam, it was nice experience with all staff so helpfull and breakfast was so goodnReally recomend for all family who want to staycation near of safari park
Negative points: The noise cancelation is bad in the room, i can hear everything outside...
Review: The hotel is very near to taman safari indonesia, we got breakfast upgrade to the botanica sanctuary ( just beside the hote) and the breakfast so tasty, so many option food.nnThank you pesona alam resort nn
Positive points: Good hotel
Negative points: Nothings
Review: Beautiful hotel. Great for kids as well. But the room is quite small.
Positive points: The location of the hotel
Negative points: The toom was clean
Review: Selalu jadi pilihan utama jika mau ke puncak karena udaranya masih dapat dinginnya dan lingkungannya juga tertata baik dengan berbagai fasilitas di dalamnya
Positive points: The location was great! nBetonica hotel was awesome
Negative points: Persona villas were too consumed and old. Too dark at night. Smell not good at all. nnI upgraded to Betonica hotel it was new and awesome. I paired the difference to a family sweet. Please mind the stairs if you have kids less that 4 yrs old
Review: Ini yg ke 2 kali saya stay… ternyata tetap sebagus dan sebaik dulu tdk berubah…👍☺️
Positive points: Location is good
Negative points: The room was small and not cleaned well.
Review: The room was clean,the staff was friendly and helpful,the facility around the hotel was superb. Definitely recommended.
Positive points: The location on the valley of mount pangrango, beautiful view
Negative points: We came to reach the hotel from Bandung via Cianjur and we were not aware for lane closure on Saturday due to holiday season. No driving direction was given by the hotel to anticipate the traffic. We were stuck at Puncak Pass after Melrimba for 3 hours waiting for the lane closure lifted at 13:00. nnUpon arrival at the hotel, no welcome drink was provided and check-in was not so great mostly due to stress due to traffic.nnBaby cot was not provided even though we have requested online and after many attempts to call the receptionist, it was delivered to our room.nnThe location was great in the valley of beautiful mount Pangrango but not many nature type experiences offered by the hotel.
Review: Booking yang 1 ini dengan connecting door jadi keluarga dapat memantau anak kami dikamar sebelah,nRuangan sangat bersihnFasilitas memadai,nStaff sangat ramah dan membantunSuasana dan lokasipun sangat memuaskan
Positive points: the pool the game the view
Negative points: its not clean and the toilet have bad smell and it’s noisy and the brake fast so bad and not to much food
Amenities & Facilities
Entertainment
- Mini golf
- Swimming pool
- Outdoor pool
- Billiards
- Fitness center
- Spa/Sauna
- Spa
- Massage
- Kids' pool
- Pool facilities
- Kids' club
- Horse riding
- Table tennis
Languages Spoken
- English
- Indonesian
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
Transportation
- Car rental
- Free parking
Food & Dining
- Restaurant
- Kids' meals
- Outdoor cooking facilities
- Asian breakfast
- In-room breakfast
- Buffet breakfast
- Halal breakfast
- Bar
- Coffee shop
Amenities
- Non-smoking rooms
- Food delivery
- Dry cleaning
- Shared lounge/TV area
- Cable/satellite TV
- Safe
- Medical services
- Meeting/banquet facilities
- 24-hour front desk
- Smoking area
- Laundry service
- Cashless payment service
- Daily housekeeping
- Free bottled water
- Elevator
- Express check-in/check-out
