OYO 465 Alam Citra Bed & Breakfast

Điểm trừ: DO NOT GO THERE-As you will find in other reviews here for this property, the owners are asking for more money when you arrive at the property. what you pay on booking.com is not all you are going to pay. If you do not pay extra which could be whatever they ask they will tell you to cancel your booking and leave there property. As they did with me. This option is not ideal since this property in the middle of no where, 10miles from the train station. After a long train journey that is the last thing one wants to do. In my case, I refused to pay extra, to which the reaction was very hostile. The place is run by a mother and son and to be honest they are both mentally unstable. from the outset the mother was talking to me quite aggressively and in a raised voice. on my refusal to pay extra she told me that then you can not stay in the room you booked and it will have to be another room. To which I agreed, the other room was downstairs and the AC wasnt working in it. At this point the son came to talk to me, when I told him the AC is not working bro, he said its working, when i asked him to put his hand infront of the AC to see that there is no air coming out, He literally threw the remote in my direction and started shouting that he had enough of me and he wants me out of his property. I could not believe how he just flipped like that, at that point I had seen enough and I was happy to pick my bags and leave. As leaving the property the mother was showing me the finger and calling me a poor person since I didnt pay extra, while the son was walking me off the street with a shovel in his hand. In 20 years of travel and having lived in so many countries, I have never experienced such hostility and disgusting behaviour from any host. I have already raised this as a complaint with Booking.com as a guest safety issue to makesure something is done to stop people like this using booking.com and as a result us guests paying the price.