Ndalem Mataram
Jalan K.H. Agus Salim No.18 Kabupaten Banyuwangi Jawa Timur, Banyuwangi Town, Banyuwangi, Indonesia
Banyuwangi Town, Banyuwangi - City Center
Updated on 28/06/2025
Check-in / Check-out
Must-see activities in Indonesia
Reviews
Review Score
Has 324 reviews on Agoda
Cleanliness - 9.0
Facilities - 8.9
Location - 8.9
Service - 8.2
Room Quality - 8.8
Review: Cocok untuk traveling dengan group
Review: I just had my 2nd stay here that confirms the true value for money of this conveniently located hotel. If you need nothing more than just a good sleep while visiting the city, take this one.
Review: Would recommend.
Review: Strategic location, amazing room and facilities (includes swimming pool), friendly and helpful staffs. Just wonderful. Absolutely recommended.
Review: The staf help too much, also arrange for Ijen visit , super market in front of hotel, we use scooter for transportation. Also we stay at first floor with steps, and staff carry the luggage. Stay again in case of needed.
Review: Will recommended my friend to this hotel
Review: Untuk sekelas hotel bintang 3, ini paling buruk sih.nKekurangan:n- Wifi suka ngadatn* AC gak dingin.n* Kulkas gak nyalan* TV hanya pajangan! Karena tidak ada chanel yang bisa dilihat sama sekali!n* No safety at all. Hotel ini tidak punya security.n- Pintu kamar hanya ada kunci biasa. Tidak ada slot.n- Pembersihan kamar harus request dulu. yang mana tamu tidak diberitahu. Jadi pas saya sampek, kamar masih kotor.n- VENTILASI TOILET TERHUBUNG KAMAR SEBELAH!! Jadi jika sebelah kamar BAB, baunya sampe ke toilet saya.nDan yang terburuk adalah dimalam pertama saya menginap, ada orang yang berusaha masuk ke kamar saya jam 12 MALAM.nSaya coba telpon resepsionisnya untuk melapor, dan mereka CUMA KONFIRMASI BY WA!!nTidak ada satupun staff yang memastikan kondisi saya baik-baik saja malam itu. Mereka hanya menjelaskan kalau itu hanya tamu yang salah kamar.nTapi si pelaku berusaha membuka selama 10-15 menit.nkalau salah kamar, kenapa selama itu?!nKeesokan malamnya juga sipelaku membuat gaduh di jam 10 malam yang membuat saya semakin trauma.nSaya sudah berusaha lapor, tapi tidak bisa pindah kamar.nStaff juga TIDAK PUNYA SOLUSI!!nSaya hanya disuruh bersabar!nSekarang saya harus konseling psikolog karena pengalaman traumatis ini.nnUntuk lokasi, sebetulnya sangat strategis. Karena sebelah hotel sudah resto dan tempat oleh2.nKamar juga sangat luas dan ada tempat untuk menjemur baju, cocok untuk keluarga. Resepsionisnya juga baik dan ramah. Tapi sangat tidak aman menginap disini.
Positive points: Extremely nice staff that attempted to resolve my problems as best as they could
Negative points: Beds were not comfortable, bathroom tiles were dirty and overall the bathroom felt grimy and gross, AC did not work properly
Positive points: Very nice facilities nBig and elegant room nVery nice staff , helpful to organize the trip
Negative points: Loud noise during the night
Review: The staff are helpful and friendly
Positive points: I like because it is clean, the detail is beautiful, the parking lot is wide and not far from the room, the pool is not too large not too small also.. but it,s enough..
Negative points: The meal… it is only 2 option for breakfast, rice and chicken, bread and egg…. no other menus.
Review: Bagus, Cuman untuk Kamar Toilet di kedapin aja. bocor suara kamar sebelah masuk. menganggu
Positive points: Reasonable rate per night, very clean, nice place to relax, spacious room
Negative points: Mosquitoes at every corner, no exhaust fan in the bathroom.
Positive points: Everything is new, has a nice style and the staff is friendly. It's located in a quit neigbourhood and is quite affordable too.
Negative points: Some small changes could make the experience a whole lot better, like: light switches next to the bed, an extra ceiling fan or stronger AC and a shower that isn't positioned right next to the toilet so that it always becomes wet.
Positive points: The value for money. Kind staff, the design and layout is very pretty. The staff contacted me about a book I left at property which was very kind of them. The property is near some reasonable restaurants and directly opposite a convenience store.
Negative points: Shower water seemed to run between hot and cold. There seems to be ongoing building going on in the premises so there was quite a bit of hammering but this stopped later in the day. The room is very large so the aircon struggled a bit to keep room cool. I’d suggest bigger aircon units or a fan.
Amenities & Facilities
Food & Dining
- In-room breakfast
- Outdoor cooking facilities
Entertainment
- Outdoor pool
Transportation
- Free parking
- Car rental
Amenities
- 24-hour front desk
- Cashless payment service
- Express check-in/check-out
- Food delivery
- Invoice provided
- Laundry service
- 24-hour check-in
- Daily housekeeping
- Dry cleaning
- Shared lounge/TV area
- Meeting/banquet facilities
Languages Spoken
- English
- Indonesian
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Internet
- Internet service