Muse Hanoi Serenity Suites
215 Giang Vo, Đống Đa, Hà Nội, Việt Nam
Đống Đa, Hà Nội - cách trung tâm 2,0 km
Cập nhật ngày 29/06/2025
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Đánh giá
Điểm nhận xét
Có 184 đánh giá trên Agoda
Độ sạch sẽ - 8.9
Tiện nghi - 8.7
Vị trí - 8.7
Dịch vụ - 8.6
Chất lượng phòng - 8.7
Đánh giá: The room is clean and has a pleasant fragrance. It is fully equipped with amenities, kitchen utensils, washing machine,... everything is available in the room. The price is also affordable. 10/10
Điểm cộng: Very nice staff and very clean and comfortable Good choice
Đánh giá: The room is spacious and fully equipped. The host, Chuc, is warm and friendly, allowing us to check in early. If we have the chance to return to Hanoi, we will definitely visit the hotel again.
Điểm cộng: Clean and new appliance
Điểm trừ: Beds are new but very cheap quality. Not comfortable
Đánh giá: worth the money
Điểm cộng: I booked this location because it was near a government agency I needed to access and for this purpose, it served me well.
Điểm trừ: Do Not Stay Here!!!! Room was very overpriced for Vietnam, even by foreigner standards. The back door was not secure and needed fixing. The internet was poor quality and when asked to move to a room with better wifi that I needed for work, we were placed in a much smaller room without a table and chairs for eating. We had to eat on the floor and the wifi still was not acceptable for simple work tasks. Finally, the reception double-booked our room and on our last evening we had a late night intrusion at 3am by other guests who invaded me and my wife's privacy. While going through motions to to assist in our discomfort, the hotel did very little to be responsible in all of these matters and only offered us a 10% discount on our next stay which will absolutely NOT HAPPEN!!! Oh, did I mention that the free ride from the airport to the hotel was also a scam and I ended up paying out of pocket to get there? : ( ...and the elevator malfunctioned requiring us to carry luggage down narrow stairs for several flights...
Đánh giá: Suitable for families, everything is clean and convenient.
Điểm cộng: Room for 3 people, but only 2 people can use
Đánh giá: As a Cambodian traveler, i think this is acceptable for us group of teenagers.
Điểm cộng: The apartment is new, well decorated and properly equipped (kitchen wares, washing machine, refrigerator, iron, etc.) very good for long term stays. nnA bit far from the old town center of hanoi, but grab motorcycles are cheap.
Điểm trừ: I dont mind the noise from the main street, but if you are a light snoozer, that could be a problem.
Đánh giá: Very comfortable and convenient, the room is clean and beautiful, I felt very at ease staying alone. If I have the chance to go to Hanoi again, I will come back. The staff are lovely and polite.
Điểm cộng: Tiện lợi, phòng rộng rãi, thoải mái, nhân viên nhiệt tình
Điểm trừ: Ko có
Đánh giá: Enthusiastic staff, clean, worth the money.
Điểm cộng: Nhân viên nhiệt tình
Đánh giá: The room is clean and tidy, but the staff's attitude is quite poor. When guests arrive, the security guards sit inside the hotel and look out at them, while guests are struggling with three large suitcases. If they had small suitcases, it wouldn't be a problem, but even when I brought in three large suitcases, they didn't help me open the door and I still had to open it myself. 🙂 For the price of 1,150,000 VND, I would rather stay at A25 hotel where there's food and amenities, and the staff at the reception are much friendlier and more attentive. The hotel should reevaluate the staff's attitude.
Điểm cộng: Tiện lợi, không gian rộng rãi
Đánh giá: I just experienced 4 nights here. The receptionists are cute and friendly. The room is new and fully equipped. The bedroom and living room are separated. The towels smell nice, the bathroom is clean, and the water pressure is strong, which felt quite good. The smart TV in the room is simply and elegantly arranged. There is a washing machine in the room, overall everything is new. Two air conditioners. My room has a balcony overlooking the street, so the bedroom is a bit noisy at night. Next door, there is a massage shop which helps everyone feel relaxed, it's quite okay.
Điểm cộng: Mọi thứ đều hoàn hảo
Đánh giá: Oh my gosh!!!nI’m a super picky person (at least that’s what I think, lmao), but with Muse in Vietnam, it’s an exception because the quality is undeniable 💕nAcross from it, there’s a huge Fuji Mart where we can pretend to go shopping and buy stuff to cook and play family games, I LOVE IT!nI really wish Muse would open a branch in Saigon so I could go there with my partner. Muse, please hear my plea and open in Saigon, I’ll beg for a weekly visit 😭nIn general, everyone takes care of us with great enthusiasm, the rooms are just like the pictures, clean, and the color tone matches my taste.nHowever, if Muse needs feedback, I have a tiny suggestion:n- The day I went, the bed sheets were pastel blue checkered, and the room’s color was brown, so it didn’t match very well. If it could be changed, the room would look much prettier.nP/S: Muse, please open a branch in Saigon 🎀
Điểm cộng: chỗ nghỉ sạch sẽ tiện nghi,nminh rất ưng decor
Điểm trừ: cửa kính cách âm kém nên khá ồn vì tiếng xe cộ ở đường
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215 Giang Vo, Đống Đa, Hà Nội, Việt Nam
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