Movenpick Surabaya City
Jl Ahmad Yani No 71 Margorejo Wonocolo, Rungkut, Surabaya, Indonesia
Rungkut, Surabaya - cách trung tâm 3,3 km
Cập nhật ngày 28/06/2025
Thời gian nhận phòng
Hoạt động không thể bỏ qua ở Indonesia
Đánh giá
Điểm nhận xét
Có 684 đánh giá trên Agoda
Độ sạch sẽ - 9.4
Tiện nghi - 9.3
Vị trí - 9.2
Dịch vụ - 8.8
Chất lượng phòng - 9.1
Đánh giá: Glad to be back, for the breakfast delicious also !
Điểm cộng: Clean and modern room with big screen TV. Water pressure was good, rainfall shower was my favourite. Hotel is quite a new building. Free parking. It was a great stay!
Điểm trừ: Towels were old, had some spots on them. The location of the hotel is good, but you have to cross the railroad, not bad, just a little bit inconvenience.
Đánh giá: As we stayed in this hotel already a couple of times, we will always recommend it based on the quality of service and rooms!
Điểm cộng: The ambience for resto
Điểm trừ: Bathtowel was bad, no floormad at badroom.
Đánh giá: Nice and value for money
Điểm cộng: locarion and quality
Điểm trừ: Welcoming gestures? need to feel more welcome
Đánh giá: I used to be accorplus member have been staying at this hotel several times but this time I booked the hotel not with my Accorplus but via Agoda. I can see a different service from the hotel when I booked as Accorplus or not. During breakfast the breakfast room is very crowded.
Điểm cộng: Spacious room
Điểm trừ: Too much noises from the outside, espcially upper room. I've complained to the lobby, but there was nothing change. The noises really ruined my sleep.
Đánh giá: Hotel ini sangat bersih dan selesa. Sarapan pagi juga sangat memuaskan dengan banyak pilihan menu yang sesuai untuk pelbagai citarasa. Namun, ada sedikit kekurangan dari segi privasi — pintu bilik air tidak boleh dikunci, jadi kurang sesuai untuk mereka yang datang bersama rakan-rakan atau keluarga (terutama jika ada anak-anak). Hotel ini lebih sesuai untuk pasangan yang bercuti bersama.
Điểm cộng: Breakfast was the best. Best service by Ms Elsa. Very clean & well maintained room. Thanks Elsa. rnShana’s, Mila & Tyas were very friendly, helpful, happy, wonderful staff. I will definitely be back. Manager Samsul was very nice person. Alex helped me to bringing down my luggage, nice of him. rnMs Elsa, Ms Mila, Shanaz & Tyas helped me to order Grab for me. They know, this was my first time, they were checking on me on WhatsApp that how I am , where. Make sure I am safe. Tyas surprised me when she sent a WhatsApp message for safety. Tyas is a sweetheart, I really appreciated for asking that I am safe. God bless her heats.
Điểm trừ: None
Đánh giá: Location near to airport very conveniently for early flight. Have a great stay here.
Điểm cộng: Its not that expensive and located in a big street. big brands.
Điểm trừ: Very poor room cleaning, when i Arrived the carpet was full with peanut sheels and skins, the toilet tissue was only the used one, no additional backup. the shower gel was not filled, the seat was dirty, the towel was very old and not white anymore, the beed sheet and pillow case have black stains on them, the jug is very dirty, the wash basin was cracked, the call to receptionist and cleaners were nit picked up, I have to go down to the receptionist. in the hallway there was a used cottonbud not pickedup for 2 days at least.
Đánh giá: Yes i definitely will come back for sure anytime im in surabaya. Worth every penny
Điểm cộng: The room was clean and very comfortable. The food had a good taste. The staffs was very humble.
Đánh giá: Saya melakukan pemesanan via agoda selama 3 malam dan pesan 2 kamar. Pesan yang sudah include breakfast. Ternyata setelah checkin di informasikan breakfast hanya berlaku 1 orang. Padahal saya melakukan pemesanan include breakfast, dan tidak ada informasi hanya berlaku satu orang. Saya coba komplain ke resepsionis dan juga via email, ternyata mereka jawabannya juga sama. Jika memang untuk 1 orang harusnya di tulis breakfast hanya mendapatkan 1 orang. Kecewa dengan perlakuan pihak hotel. Padahal kamar dan fasilitas bagus, tapi pelayanan kurang memberikan yang maksimal. Resepsionis pun bilang untuk breakfast hotel bisnis agak berbeda dengan hotel yg bukan bisnis. Secara halus saya merasa tersinggung, memangnya saya baru pertama kali pesan hotel bintang 4 atau 5? Dikira saya awam kali yaa.. tolong dibenahi pelayanannya. Saya lampirkan foto buktinya
Điểm cộng: I like everything about it.
Điểm trừ: Maybe its location seems not ok for me.
Đánh giá: Had issues with the aircon, and staff took some time to come to check. Otherwise, okay stay
Điểm cộng: Location, staff is nice , bed is very comfortable
Điểm trừ: Nothing
Đánh giá: Room sangat bagus dan bergaya classic american
Điểm cộng: Its a bit new
Điểm trừ: Horrible foodnHorrible maintenancenHorrible staff
Tiện nghi & Cơ sở vật chất
Truy cập Internet
- Wi-Fi miễn phí trong tất cả các phòng!
- Wi-Fi ở nơi công cộng
- Internet
Đi lại
- Bãi đỗ xe [tại chỗ]
- Dịch vụ taxi
- Đưa đón sân bay
- Bãi đỗ xe [miễn phí]
- Ô tô cho thuê
- Dịch vụ đưa đón
Ăn Uống
- Quán bar cạnh bể bơi
- Bếp
- Bữa sáng [tự chọn]
- Quán bar
- Quán cà phê
- Bữa sáng trong phòng
- Bữa sáng kiểu Á
- Nhà hàng
- Bữa sáng Halal
- Nhà hàng [Kosher]
- Bữa ăn cho trẻ
Tiện ích
- Giặt khô
- Truyền hình cáp/vệ tinh
- Két sắt
- Bàn tiếp tân [24 giờ]
- bác sĩ/y tá trực
- Giữ hành lý
- Cơ sở vật chất cho họp mặt/tiệc lớn
- Khu vực hút thuốc
- Dịch vụ thanh toán không sử dụng tiền mặt
- Dịch vụ giặt là
- Nhận/trả phòng [nhanh]
- Dọn phòng hằng ngày
- Phòng không hút thuốc
- Thiết bị nghe nhìn cho sự kiện đặc biệt
- Thang máy
- Giao đồ ăn
- Có cung cấp hóa đơn
- Nhận phòng [24 giờ]
Giải trí
- Spa
- Mát-xa
- Dịch vụ vé
- Phòng yoga
- Bể bơi [trẻ em]
- Bể bơi
- Bể bơi [ngoài trời]
- Bể bơi [trong nhà]
- Phòng tập
- Spa/xông khô
Ngôn ngữ được sử dụng
- tiếng Indonesia
- Tiếng Anh
