Luxy Park Hotel – Phu Quoc Centre

Tiện Nghi và Cơ Sở Vật Chất

Địa điểm tham quan gần đây

Câu Hỏi Thường Gặp

Đánh Giá Của Khách Đã Lưu Trú

Khách sạn sạch sẽ, nhân viên nhiệt tình, tuy nhiên trời mưa nước bị vào phòng. Giá cả hợp lý.

Ks ko an ninh. Ko có nhân viên trực. Khoá phòng ko cần thẻ vẫn mở dc.

We booked this hotel due to the flight reschedule and we have to extend 1 more day in Phu Quoc island. When we arrived, no one at the front desk or in the hotel building. We saw a message on the desk and called someone to assist us. End up we wait about 15min+ for the lady to arrive and there is no aircond in the lobby. The lady at least friendly enough but she can’t understand or speak English at all. We can only guess what she’s trying to say. The room looks ok but bathroom’s door also broken. Carpet and bedsheets seems like clean quite some times ago. WiFi at first ok but after we back from night market, it doesn’t work anymore. It seems like we are the only guest for the hotel. At night no one at front desk, which my family and I dun feel safe at all.

When we arrived no one was at the reception. There was a number to call but we only had data only tourist sim so we couldn’t call. After waiting several minutes we had to ask a girl at a nearby massage shop to call the hotel. Someone answered yet that person never showed up. The massage girl took us to our room after picking a random key card.
We found out there were hair and dirt on the bed so we had to go find the massage girl again to call the hotel. The hotel staff said she will come back in 20 minutes. We went out for dinner and when we got back the bedsheets were replaced. When we checked out the next morning the hotel staff still wasn’t there! So we left the key card and left the hotel. No one verified our passports throughout the stay and that makes me feel unsafe to stay there since anyone could’ve walked in and come up to the rooms. We never met a hotel staff which is just bizarre and creepy.

Very old and worn down. Felt like we were the only ones staying there, saw people on the last day as we checked out. Staff- a lovely lady- was very kind and helpful but the building itself was not great. Good location!