스플렌디드 홀리데이 호텔 (Splendid Holiday Hotel Hanoi)

Tho Xuong, near St. Joseph's Cathedral, Hoan Kiem District, Hanoi, Vietnam

호안끼엠 지구, 하노이 - 도심

호안끼엠 군

업데이트 날짜 28/06/2025

체크인 / 체크아웃 시간

체크인 14:00 부터
체크아웃 14:00 까지
숙소 정보 3 사양
객실 수: 25
공항 셔틀: 20 USD
조식 요금: 100000 VND

후기

8.8

리뷰 점수

Agoda에 2038개의 리뷰가 있습니다

청결도 - 8.8

편의시설 - 8.8

위치 - 8.2

서비스 - 7.6

객실 품질 - 8.1

8.8 value for money - Vincent 14-10-2024

후기: The hotel staff & assisted us when we needed it. They took care of us as soon as we arrived. Their food is great. Location is near st. Joseph's cathedral. Restaurants & stores are aplenty. Many more can be reached by walking. The rooms were cleaned everyday. You'll never be disappointed with this accommodation.

10.0 Exceptional - Kui 13-02-2025

장점: Excellent Hotel. very delicious Breakfast . Mr. Harry is very helpful 。Thanks

6.8 Good - Judith 27-07-2024

후기: The hotel has expanded into adjacent facilities which can be noisy and not well taken care of. The original hotel is fine the staff very helpful.

10.0 A warm welcome awaits you at the Splendid Hotel and Spa - Lawson 06-02-2025

장점: Location is just perfect for exploring the Old French Quarter Hanoi

단점: The staff always excel themselves and are proud of their hotel , rightly so .
Miss Rose , always helpful , as are Miss Kimmie , Dong , Brian , Martin etc .
Massage therapists all good and well experienced and housekeepers Anna and Maria are just so accommodating 😊

2.0 very unpleasant experience - Mohd 05-04-2024

후기: Recently, my wife and I booked a stay at this hotel. Upon our arrival on the check-in day, we were informed that there were no vacant rooms available, but they assured us one would be available the following day. This was perplexing and frustrating, given that we had already paid and received confirmation of our booking. Upon researching the hotel's reviews on Google, it became apparent that this was a recurring issue for many guests.

Please read all of its reviews it's evident that this situation has occurred with numerous guests.

It's incredibly disappointing to encounter such a situation, particularly when arriving from another country. The uncertainty and lack of accommodation on our first day in Vietnam made for a stressful and unsettling experience.

After being relocated to another hotel, our disappointment only grew. The new accommodation was worst, with a cramped elevator, foul odors in the room, a leaking ceiling, and a jammed toilet door. It was truly an unpleasant experience.

Fortunately, the following day, we were finally able to check into the original hotel, which provided some relief.

10.0 Perfect location in Hanoi - Jane 02-02-2025

장점: We had an excellent stay at Splendid Holiday Hotel. The rooms were large, clean and very comfortable. We were moved to a room with a balcony on request which overlooked the Cathedral and made for an interesting spot for people watching. The staff were exceptional and couldn't do enough for us. Kemmie who organised our trip to Ninh Binh, Michael who lugged luggage from room to room, the girl who gave me a Vietnamese massage but to name a few. We would highly recommend this hotel to anyone visiting Hanoi.

단점: Nothing

2.0 very unpleasant experience - Mohd 05-04-2024

후기: Recently, my wife and I booked a stay at this hotel. Upon our arrival on the check-in day, we were informed that there were no vacant rooms available, but they assured us one would be available the following day. This was perplexing and frustrating, given that we had already paid and received confirmation of our booking. Upon researching the hotel's reviews on Google, it became apparent that this was a recurring issue for many guests.

Please read all of its reviews it's evident that this situation has occurred with numerous guests.

It's incredibly disappointing to encounter such a situation, particularly when arriving from another country. The uncertainty and lack of accommodation on our first day in Vietnam made for a stressful and unsettling experience.

After being relocated to another hotel, our disappointment only grew. The new accommodation was worst, with a cramped elevator, foul odors in the room, a leaking ceiling, and a jammed toilet door. It was truly an unpleasant experience.

Fortunately, the following day, we were finally able to check into the original hotel, which provided some relief.

10.0 Exceptional - Stephen 02-02-2025

장점: Excellent service, fabulous location. Friendly and helpful staff, good value for money.

9.6 nice location and nice staff - kenneth 10-12-2023

후기: nearby the St Joseph Catedral , and very friendly staff

10.0 Exceptional - Amelia 01-02-2025

장점: We arrived at 3:30am and checked in with ease. We were also given a free room update. The staff are incredibly friendly and will go out of their way to help. Rooms are comfortable with a good shower too.

단점: Nothing

2.8 DO NOT Stay or BOOK A CRUISE with this hotel - Marvin 29-10-2022

후기: They show a fancy premium rooms cruise called Santa Maria and they you get a run down, poor hygiene, extra charges, nails coming out of the woodwork in the rooms.
The only bad cheating experience we had in Vietnam

8.0 Very good - Bradley 26-01-2025

장점: Breakfast and staff

단점: Hotel slightly dated.

10.0 Best Staff! - Mohamed 29-06-2022

후기: Friendly and Helpful. Thanks for making my stay a enjoyable one

9.0 Superb - Singleton 25-01-2025

장점: Great staff, Ding was exceptional, sorting out my trips. Harry was always on site to change money etc, and the reception staff were really friendly. Great location, perfect for my first visit to the big city.

단점: Most of the restaurants in the area closed around 9pm due to the old quarter being a UNESCO heritage site. Minor issue as there's plenty of later venues within east walking distance, just make sure you've got Google maps to find your way back to base!

5.2 That was a terrible memory. - Min 04-01-2021

후기: when I reached to here, the staff introduce me a room on the top.
Going to my room, I have to walk from elevator.
The highest floor wasn't elevator.
In addition, the cleaning of room was terrible.
This space filled of dust smell. there are unknown long hair on the bed. (I'm man.)
If you are okay to sleep anyplace, It doesn't matter.
But If not, DO NOT BOOK this hotel.

9.0 Fantastic accomodation in Hanoi, would stay again. - Yi 23-01-2025

장점: Almost everything was excellent. Fantastic friendly staff and service. Our rooms were upgraded which was a nice touch.

단점: Nothing

6.8 Room is not matched with the posted pictures and look older. - Anh 21-09-2020

후기: Will not comeback again. Cabs can not go to the hotel since it's located in a narrow street. You must walk about 100 meters with your luggage or get there on scooters. The elevator doesn't work properly. I was stucked in the elevator about 2 or 3 minutes at the mid-night.

10.0 Exceptional - Steven 23-01-2025

장점: Thank to Ding. Every things is perfect

3.6 Acceptable - Santiago 14-03-2020

후기: They gave us a very bad Room, we were told not to Open the windows so nobody could stole our things.
A personal from staff entered to our room without knocking the door.
I felt insecure in this hotel.
The breaksfast is terrible. They sell a buffet breakfast but it is a lie. Terrible coffe too.

10.0 Great stay in central location. All staff very kind and helpful. Thanks to Rose, Harry and Kimmie especially but all the - Kris 23-01-2025

장점: Awesome location. Great spa - much needed foot massage one day and body massage another day. Excellent service.

위치 및 주변 명소

Tho Xuong, near St. Joseph's Cathedral, Hoan Kiem District, Hanoi, Vietnam

🏛️ 인기 관광지

3
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