Khan Hotel

Đánh giá: Nice location! Had a problem in English translation for the night staff. Near 7-11s and stores being located jn a corner lot.

Đánh giá: Kami menginap 2 malam, staff penerima wajahnya dgn tdk ada senyuman, kamar sangat tua, kamar tidak bisa di bersihkan, tidak ada fasilitas makeup room, jika ingin mengganti handuk, handuk harus diletakan di luar kamar dan mereka akan menaruh handik oengganti didepan kamar lagi. Kamar sedikit bau pengap. Ranjang2 sudah tua dengan bantal tidur yang sudah sangat lapuk, tipis, selimut sudah kusam warnanya. Lokasi lumayan dekat dengan transportasi

Đánh giá: Nice and clean for family

Đánh giá: Cheap price with good service and convenient.

Đánh giá: Khan hotel is near to Cianjin Metro and easy to find. The staffs are friendly and helpful.

Đánh giá: Near station, night food market, hotel is look a bit old..The room is comfortable and clean, only it had some cigarette smell but not too strong, acceptable for me.

Đánh giá: Very disappointed with the experience. We made several bookings through a travel platform and received confirmation emails from the hotel for each one. Everything should have been in order.nnHowever, the front desk kept calling our room repeatedly to ask us to confirm each individual booking. The constant disturbance was so frustrating that I had to disconnect the phone line just to get some peace. If the reservations were already confirmed, why couldn’t the staff check the system themselves?nnThis kind of disorganized service and poor communication is unacceptable. The hotel really needs to improve its internal processes and train staff to handle bookings more professionally.

Đánh giá: I am extremely disappointed with my recent stay due to the poor service of one particular staff member—a long-haired woman who does not wear glasses. Her attitude was unprofessional, and she seriously lacked responsibility. I had extended my stay two days before my original checkout date, and the hotel had confirmed the new booking via email.nnHowever, on the day of the extension, this staff member kept calling my room repeatedly, insisting that I check out. It was incredibly disruptive and woke me from my sleep. I had to personally go down to the front desk and show her the confirmed booking. Only then did she realize that she had failed to properly review the guest records.nnWhat’s worse, she didn’t apologize at all. Instead, she told me that if I had a new booking, I should inform her—despite the fact that the hotel system had already confirmed everything. Why didn’t she check the reservation system carefully? Why didn’t she review both the original and extended bookings properly?nnHer negligence caused unnecessary stress and ruined what should have been a restful stay. If this hotel wants to improve its service standards, they seriously need to provide better training for staff—especially this one.nn我對這次住宿經歷感到非常失望。酒店有一位長頭髮、不戴眼鏡的職員，服務態度極差，且嚴重缺乏責任感。我在退房前兩天已經完成續住的預訂，並收到酒店的確認電郵，但在續住當天，這位職員卻多次打電話到房間，要求我退房，嚴重打擾我休息。nn我親自下樓到前台出示已確認的訂單，她這才發現原來是她自己沒有認真查閱客戶資料。更令人生氣的是，她完全沒有為她的疏忽向我道歉，反而推卸責任地說「有新訂單要通知她」。試問，客人已經完成續住訂單並收到確認，難道不是酒店系統和職員應自行查閱處理的事嗎？nn她的不專業行為不但擾人清夢，更讓我質疑酒店的管理水平。如果酒店希望提升服務質素，應該加強員工訓練，尤其是這位職員，實在需要認真反省和改進！n

Đánh giá: Room in the 9th floor was excellent value. Good hotel in central area. Would recommend.