Kayu Mama Resort and Spa

Điểm trừ: all good

Điểm trừ: Location is isolated. Nothing to do unless you hire a car.

Điểm trừ: there was a lot of geckos outside and boy are they LOUD kept us ip some nights, but outside of the hotels control.

Điểm trừ: We had a very bad experience in this hotel, we stayed there for 4 nights, and since we arrived at the hotel to the check inn, we saw this big Rottweiler dog in the office, who is own by the hotel owner. I personally felt a bit treated by the dog for the fact that is so big and he DIDN’T had a leash on at any moment, but the owner (who I repeat is the hotel owner too) told us that the dog (rottweiler) was totally harmless and very friendly, so we were fine about it. Everyday since then we saw the Rottweiler hanging around the hotel, just walking and running, that personally made us feel unsafe but again we didn’t complaint about it, we just trust what the owner told us “the dog is harmless” which now we know is not true!!! as he ATTACKED US on our last day there!!! , we wake up for breakfast, went out of our villa and the dog immediately run towards me and scratch my back, he tried to bite my arm and my head as he is literally the same side as I am (that’s how big he is) my husband try to distract him when he was attacking me, but then he proceeded to attack my husband, scratching his belly, back and legs. All the workers in the restaurant were watching the whole situation but nobody did anything to help us, they were just screaming the dog’s name, but nobody took the dog off us, (probably they were scared too) and also scared of their boss, as is HIS DOG, finally the dog (Rottweiler) got off of us after my husband was constantly trying to get him off. After that we tried to complain with the owner of the hotel (owner of the dog) but he wasn’t around, so we had to wait for him the whole morning, until he was back and finally got a word with him. His excuse of why the dog attack us, it was that the dog gets very nervous when he is not around. So I think if he knows that the dog gets nervous when he is not around why he lives the dog here??? Nobody had any authority over the dog !!!