Ju jiu House

Đánh giá: We booked for a Superior Room Double but upon arrival, there was problem with heater unit and so we were offered to transfer to Double Room. The accommodation staff was very friendly and he messaged us here in Agoda prior our check in at the same day.nnHello, we found that the electric water heater was damaged during the cleaning of the room you booked today. Since today is a holiday, we cannot complete the repair immediately, so we will help you change the room. If you do not agree to change the room, you can contact the customer service of the booking website. We agree that you can cancel your reservation free of charge. We are very sorry for the inconvenience caused to you. Thank you.nnBut since we were already off on a tour, the schedule will still be followed and we have our bags for an overnight stay in Jiufen. So we agreed to change room and stayed. We actually asked if we can do early check-in since it was raining non-stop. Our tour's last itinerary was Jiufen Old Street, so we have told our tour guide that we can part ways there. So we went to find the hotel and it is very near Amei TeaHouse. We did the early check in as agreed in Agoda chat. We took shower since our jackets are dripping wet and decided to rest for a while. It is still a very spacious room for 2 pax. I think it can fit 4 people if you add an extra bed. The bathroom was also nice although it looked old, but it had good shower heater. Our stay is very pleasant since we had more time to roam around Jiufen Old Street.nnFor the aftersales, we were asking Agoda customer chat support for a partial refund of the difference amount from booking Superior Double to Double Room... but instead, they refund the whole amount, so we are shocked why they refund us when we just wanted to pay the correct amount for the room we used.nnHere were our conversations (maybe a few auto-translation/correction mistakes)nnHello we would like to ask if there will be partial refund on room rate difference?n*Difference from superior room double and double room ratenn12/8/2024nHello, because the staff has not yet gone up the mountain, are you still in the room? I ask the staff to go up the mountain now and refund the difference to you. Thank you.nI'm very sorry, because the price between the two rooms was the same yesterday, and the staff forgot to give you part of the compensation. I'm very sorry, please wait a moment, thank you.nHello, do you have a Taiwan bank account or use PayPal? We will transfer the amount directly to you because the booking website cannot deduct only part of the payment. We are very sorry for the inconvenience caused to you. Thank you.nHello, are you still staying in Taiwan today? Can you tell me the address of the hotel where I will stay today? thank younnI wish that on our next visit in Taiwan, we can settle the right payment to the accommodation, we will visit again Jiufen sometime. Our sincerest apologies for the miscommunication and I hope Ju Jiu House will always be fully booked ~ most wonderful location in Jiufen.

Điểm cộng: Despite outer looks suggest renovation, the interior was nicely decorated. The host was very friendly. The location very convenient. Amenities were all available. The bed was comfortable. Air conditioner worked well. Bathroom was spacious.

Đánh giá: My first time to review here because we had a great experience at Ju Jiu House. We arrived earlier than check-in time and we were accommodated quickly and without fuss. The room was so much larger than I had expected. Large and firm bed, nice pillows. The bathroom was huuuuge! The location is also excellent – Chuqi Road (where the iconic staircase is) is just around the bend. Will definitely stay here again should we go back.

Đánh giá: The room is huge and the toilet is spacious with strong water pressure and hot water.nnIt's so close to Jiufen old street, a corner away from Amei tea house and Xinyu restaurant.nnGood value for money. I would stay in this hotel again the next time I visit Jiufen.

Đánh giá: Very nice location, close to everything. Staff is nice and friendly.

Đánh giá: Just a stone's throw away from the Jiufen Old Street tourist areas. I just wish that they had room heaters because it was super cold when I got there. They also need more instructional signages. But, overall, my stay was good.

Đánh giá: Location is very convenience and easy to get restaurant and cafe. Opposite can enjoy drinking. Host very helpful, we facing some problem during our stay however host immediately arrange and assist us. Thank you host. Will come again.

Đánh giá: Location is very convenience and easy to get restaurant and cafe. Opposite can enjoy drinking. Host very helpful, we facing some problem during our stay however host immediately arrange and assist us. Thank you host. Will come again.

Đánh giá: Not recommending those carrying heavy luggage or box. Staircase and big room

Đánh giá: Room is big and spacious, easy access to public bus. Few minutes walk to jiu fen lao jie