Khách Sạn Hoài Niệm Hội An

Đánh giá: Just ok

Điểm cộng: Kevin went above and beyond to make our stay incredible. He was warm, friendly, and unbelievably helpful.

Đánh giá: Comfortable stay

Điểm cộng: Mr.Kevin and staff are great! They will tell you all the good spots and organize whatever you want! I was sick with food poisoning and Kevin took good care of me and my son. Definitely would recommend staying there. Location is great as well as it’s only a short walk to the old town. Highly recommended

Đánh giá: Very good hotel. Friendly reception team.

Điểm cộng: The staff was really friendly and especially Kevin gave us amazing recommendations. We saw Kevin name all over the reviews before we came and he really deserves all the praise. He gave us excellent advice on local spots and also some potential scams to avoid.

Đánh giá: The hotel very clean and nearly walking to Hoi an night market., but there is no lift/elevator access to the room. There are also fewer variants served for breakfast.

Điểm cộng: Very clean and quiet hotel👍🏻
Kevin at the front desk was fantastic, gave a great handwritten city guide and helped with everything
The hotel staff, especially Kevin and Linda, were very helpful and very friendly
If I come again, I'll stay here

Đánh giá: Lovely friendly staff . Clean rooms comfortable bed . Had a plesant stay ther and would stay there again on my next visit to hue .
Thank you to all the staff .

Điểm cộng: What a fantastic hotel to stay at! I absolutely loved the place. The room and bathroom were spacious, and the location was perfect—right on the main street. The pool was lovely, and the staff was always friendly and eager to help. Just a short walk from the lantern market, it made exploring so convenient. I will definitely be back! Kevin and Linda were especially wonderful, offering great advice and assistance.

Đánh giá: Good, not far from central.

Điểm cộng: Kevin was amazing and went above and beyond to accommodate us. We were arriving in the middle of the night and Kevin ensured our rooms were ready and the security let us in so we could go to sleep.
We also had to add in a guest last minute which Kevin gladly helped us organise an extra room and alternative bedding. We had fresh towels daily and everyone was lovely. Thank you Kevin and linda for a wonderful stay. We will be back.

Đánh giá: Disappointing maintenance. Bathroom door would not shut at all. No privacy. VERY poor shower, in fact plumbing in general poor. Staff very good

Điểm cộng: Beautiful swimming pool, comfortable beds, amazing staff that goes above and beyond. Kevin have been amazing and gave us precious suggestions.

Đánh giá: We thoroughly enjoyed our stay here! Kevin and the rest of the staff were very helpful!

Điểm cộng: Staff was very kind - Kevin helped with suggesting restaruants and general things to do in the area

Đánh giá: Excellent service by all the staff. They went out of their way to facilitate to our wishes. Have lots of recommendations and advice for where to go and what to do.
The rooms are nice and clean and the food was also good. We were very happy about our stay.

Điểm cộng: The hotel was walking distance from the town. They also provided bikes for us to use which was great to see various places in Hoi An. Upon arrival, Kevin and my were very helpful and they advised us of good restaurants to eat in, activities near by and tips about Hoi An. I would definitely recommend staying here, the rooms were spacious and clean and the staff were very friendly and helpful.

Đánh giá: We booked a three bedded room. The hotel initially offered a room with a double and a single. Rather than provide what was confirmed, we were put into a family room and charged £30 extra for the ‘privilege’.
The breakfast was poor. The decking around the pool was disgraceful and dangerous. The pool toilets were disgusting. Filthy and without water.
Overall, hugely disappointing.

Điểm cộng: Staff were excellent. If you have any questions at all about Hoi An, Kevin will know the answer. Everything was incredibly clean and comfortable. The pool is actually pretty sizeable and kept clean, but not heated.