Hanoi Royal Palace Hotel 2

Đánh giá: Overall, I had a wonderful stay at the Hotel. The location, comfort, and excellent service made it a memorable experience.
The hotel staff were always friendly and willing to assist with any requests. The concierge was particularly helpful .

The breakfast at the hotel was good . There was a wide enough variety , including fresh fruits, pastries, hot dishes, and made-to-order eggs. Everything was fresh, and the dining area was comfortable with a pleasant atmosphere.

Điểm cộng: Clean hotel, friendly staff, best loacation

Đánh giá: The shower in our room did not drain so the bathroom flooded each time. It appears the hotel was aware of it and cut a hole in the shower panel in order for it to drain in the emergency overflow drain under the sink. I requested a room change which was accommodated but because we were out on tours the staff moved our possessions. I realized after departing from the hotel that I could not locate my AirPods. I emailed the hotel twice to inquire if my AirPods had been found but I did not receive a response. I had hoped they had just been misplaced in the move to the new room. The towels were stamped with some kind of hard paint that was painful to the skin when drying off.

Điểm cộng: Very helpful and friendly staff showing us places to go. Lovely spacious and clean room. Good price. Lovely delicious breakfast with lots of choice. We would definitely come again. Easy access from the centre and provide transport from airport if you ask.

Đánh giá: Enjoyed our stay. Nice comfortable room an excellent breakfast

Điểm cộng: Best stay ever, rooms are clean. Staffs are super friendly. Special thank you to Ms Suly, she's been super helpful and friendly.
Will definitely recommend to all my Aussie friends to stay here. Great price and convenience to pretty much everywhere you want to go in Hanoi.

Đánh giá: Under average not as good as in the pictures and review. Its standard is a 2 stars hotel

Điểm cộng: Very friendly staff! Really big rooms with a good balcony and clean bathroom. Very good located to start to discover the city. Very good and healthy breakfast. The friendly staff organized a tour to Ha Long Bay.

Đánh giá: I will come back.

Điểm cộng: We booked the Hotel online and it was a great experience. The staff was very welcoming and they help us to visit the city, book some show or organise the transport to different places. The rooms were good with all you need to have a wonderful experience in Hanoi. The hotel is also well located in the center of the town and the area is quite animated which is good to discover Hanoi and its culture.

Đánh giá: It was a great stay

Điểm cộng: Good location

Đánh giá: Toilet door got difficulty in locking. The shower tap was so weak, therefore took a long time for all of us to bathe. Location is excellent, so many shops and eateries. Paying the hotel charges by card, there is an additional fee, so is better to prepare more cash for payment.

Điểm cộng: Lovely staff with good location

Đánh giá: Very well located and friendly staff.
But, breakfast is not well thought out with rather poor selections--unless, you figure out that you can order eggs...middle eastern salads, italian spaghetti, poor quality breads, over-sugared fake juices and mushy sandwiches are all inappropriate and unappetising . The elevator startys on the 2nd floor which is inconvennient, Satellite TV is very limited for English language watchers.
Ask for prices for any additional services, as each employee gives a different price.,

Điểm cộng: Very friendly staff, great location and accommodation good facilities.
Well priced, nice and clean. Accomdating and very helpful with local knowledge and transport bookings. We will be back and stay here on our next trip.

Đánh giá: The hotel's credit card machine needs to be updated. I could not pay the hotel using my credit card while it functions well in banks and other places

Điểm cộng: In the urban region, the prices are reasonable. The sanitation of the accommodations is far superior to that of Hanoi's old quarter hotels for the same price. The service attitude is professional and worthy of recommendation.
Normally, check-in time is 2pm, but I arrived at the hotel at 11am, and Jimmy and Sulli receptionists assisted us with free early check-in. I will come back here soon.

Đánh giá: Luxurious breakfast and very strategic location. Most of the attractions are within walking distance from the hotel such as St. Joseph Cathedral , Hoan Kiem Lake , Dong Xuan market Hoa Lo Prison etc. Foods are easy to find within walking distance. Highly recommended.

Điểm cộng: Good location, nice staffs