Grand Kembar Hotel Mitra RedDoorz

Điểm trừ: It's a family owned hotel, but despite this, check-in was clumsy and they were trying to take photos of me which was awkward and unprofessional. The only way upstairs is a rather scary old elevator, the stairs are locked which is a serious safety hazard. The photos are outdated, as there were stains all over the walls and bed blanket, no sheets provided, no tissue provided. The bathroom was all wet and dirty, no hot water, and very small. The WiFi was horrible and rarely worked, the chair was filthy and there was dirt all over the floor. Not much nearby, but they have a small restaurant and minimart downstairs although they seemed abandoned. This property is 3x or 4x overpriced, it looks and feels scary and the owners clearly don't care much about it. It should probably not even be allowed on the Booking.com platform.

Điểm trừ: Cockcroach in my room