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评价
评分
在 Agoda 上有 2523 条评价
清洁度 - 8.6
设施 - 8.2
位置 - 8.2
服务 - 8.0
客房质量 - 8.1
评价： The hotel is very run down. The hotel is dirty and damaged. The guests are mixed. The staff is unfriendly. The swimming pool is dirty and the water is cloudy.
优点： Nice big studio room.good value when on special price
缺点：
It's too far out of the way and you have to get a taxi to get to the shops and restaurant. The breakfast wasn't that special. I've had better at a 3 star hotel.. hot water was only
luke warm
评价： The hotel is very run down. The hotel is dirty and damaged. The guests are mixed. The staff is unfriendly. The swimming pool is dirty and the water is cloudy.
优点： Nice pool but the water was very warm. The room was quite big.
缺点： It‘s not ok if they charge you more for the French fries at the pool than what is shown on the menu because their kitchen is closed and they have to get them from the hotel on the other side of the street.
评价： My family really enjoyed the stay
优点： The hotel staff were fantastic. Went over and above to help us. The resort is pristine. December is definitely off peak as Sam Son itself was deserted. There were hardly any places open to eat. The hotel however was great. The cakes in our room for Christmas were definitely appreciated.
缺点： Most places were shut (even within the resort). Not having a car would have made getting meals very difficult.
评价： Phòng ốc sạch sẽ, thơm và không gian rộng rãi, dịch vụ spa cũng khá ổn.
优点： Food and drinks are nice, good service, staffs are helpful
缺点： My sheets/blanket smelled off even after changing
评价：
Came back after 4 years, there is not much change, friendly staff, airy space, spacious swimming pool. except the infrastructure shows signs of deterioration, many sockets in the room are very loose. should pay attention to maintenance.
anyway this is the best resort in Sam Son.
优点： very quiet
缺点： nothing
评价： Enjoyed our stay, the pool and staff was helpful and friendly.
优点： extremely clean pool and smiling and polite staff. nice buffet breakfast
缺点： lack of customer centricity, problem solving capability, flexibility.
评价： Nhân viên không nhiệt tình, cung cấp thông tin không chính xác. Cơ sở trong phòng cũ bong tróc
优点： The staff is very keen on helping and solving problems. The hotel management pushes the limits to satisfy the customers. It was my wife's birthday during my stay and they offer the cake free of charge (the cake was better than I expect. For the dinners, the hotel restaurant's cost-benefit rate was 5/5 for me.
缺点：
First of all, the hotel's local guest profile is not familiar and polite to ex-pat guests. So, although it's a 5-star hotel, be well prepared to be faced with weird interactions with the other guests. During my 2 days of stay there with my family, I had moments in which I didn't feel safe. I think this is a very important security issue that needs to be improved.
Lastly, the hotel staff is not really speaking English. Even for the standard issues, they may not understand you. On the phone or face2face conversations, you may suffer telling your problem or asking for anything.
评价：
Very large salty swimming pool and just near by the sea. Food is good.
Good tennis court.
优点： Spacious room, quiet, located on the beach, great pools and activities.
缺点： Unsecured WiFi, no A/C in the hallways, towels not accessible at the pools.
评价： Good
优点： Breakfast is OK, it is not too far from Hanoi
缺点： The hotel was noisy. They put the loud speakers near rooms and they turn loud loud loud music until midnight which like music drum hit to my chest. I could not sleep.
评价： Ok
优点： ocean view is good. swimming pool is huge.
缺点：
breakfast is terrible, bedroom is very small compared to the suite size.
They only prepare 2 small bottles of water (like 250ml each) in the room, which we consume very fast during this hot weather in Sam Son. Heavy noise from upstair early in the morning (probably renovation).
Very hot & stuffy corridor too (which is long, like 300m walk). Apparently they installed all the ACs but never turn them on.
设施与服务
无线上网
- 所有客房均提供免费Wi-Fi！
- 公共区域无线上网
- 免费无线上网
- 互联网
- 互联网服务
餐饮
- 咖啡厅/茶馆
- 中餐厅
- 点菜餐厅
- 供应午餐的餐厅
- 供应晚餐的餐厅
- 亚洲餐厅
- 自助早餐
- 自助餐厅
- 酒吧
- 咖啡厅
- 户外烹饪设施
- 国际餐厅
- 餐厅
- 亚洲风味早餐
- 西式早餐
- 西餐厅
- 儿童餐
- 早餐餐厅
交通
- 接送服务
- 内部停车场
- 出租车服务
- 汽车租赁
- 免费停车
设施
- 24小时入住
- 干洗服务
- 共用休息室/电视区
- 保险箱
- 会议/宴会设施
- 24小时前台
- 外币兑换
- 行李寄存
- 洗衣服务
- 吸烟区
- 每日客房清洁
- 无现金支付服务
- 电梯
- 免费瓶装水
- 快速办理入住/退房
- 禁烟房
- 礼品店/纪念品商店
娱乐设施
- 室内游泳池
- 台球
- 迷你高尔夫
- 卡拉OK
- 健身中心
- 水疗/桑拿
- 划独木舟
- 水疗中心
- 高尔夫球场（3公里范围内）
- 按摩
- 蒸汽浴室
- 票务服务
- 瑜伽室
- 儿童俱乐部
- 儿童泳池
- 游泳池
- 高尔夫球场（酒店内）
- 水上乐园
- 私人海滩
- 网球场
- 室外游泳池
- 乒乓球
使用语言
- 英语
- 越南语
