ERINA CRUISE
36 Tuần Châu, Đảo Tuần Châu, Hạ Long, Việt Nam
Đảo Tuần Châu, Hạ Long - cách trung tâm 5,6 km
Cập nhật ngày 28/06/2025
Thời gian nhận phòng
Hoạt động không thể bỏ qua ở Quảng Ninh
Đánh giá
Điểm nhận xét
Có 1342 đánh giá trên Agoda
Độ sạch sẽ - 9.5
Tiện nghi - 9.3
Vị trí - 9.1
Dịch vụ - 8.8
Chất lượng phòng - 9.0
Đánh giá:
We had a great time in the cruise. Thanks to Ms. Sunny for hosting us. She helped with vegetarian options for my wife.
It has huge balcony and Bath Tub. Must Try!
Điểm cộng: We have had an amazing time with Erina Cruise and we would like to thank Catherine for giving us so much of helping hand in the arrangement of shuttles to Halong bay, special transfer to the airport via speedboat and private car. Besides, we also wish to thank the crews, especially customer service Kim and Luna for the guide and help throughout our stay in the cruise.
Điểm trừ: Wifi is weak
Đánh giá: Excellent service! Big Thank you to all the crew members for making our stay a memorable one.
Điểm cộng: Boat was very comfortable, food was great. Particularly enjoyed the pool which was fantastic.
Điểm trừ: Check in process staff were not as welcoming as staff on boat and I was charged for card payment as didn't use cash. This had never been mentioned previously so was disappointing.
Đánh giá: Once in a lifetime experience for the family. Staff were amazing, food was delicious, rooms were huge, bathrooms were brilliant, and the view was superb. We loved every part of it. Thank you Erina Cruise
Điểm cộng: The cruise was clean and orderly. The activities were well prepared. Staff ensured that everyone was reminded of activities. There activities were not mandatory. Andrew, our server, made sure that our needs were met during meals. The room has one of the most amazing views. The balcony was very sweet and comfortable.
Đánh giá:
The rooms and everything is just like the photos. I wanted a laid back experience for my anniversary and this was perfect. The activities and all are also good.
Being in Lan Ha bay, it didn't feel overcrowded like what I had heard about Ha Long bay.
Definitely worth recommendation.
Điểm cộng: Good food, great activities and great staff
Điểm trừ: Our bathroom had a funky smell
Đánh giá: We booked the President Suite. Big room and nice and attentive staff. Worth the splurge for our honeymoon.
Điểm cộng: Thomas was the best steward! Moon gave my husband and I an excellent massage
Đánh giá: We did not expect all the extra effort of the staffs to make my husband’s birthday celebration the most unforgettable one… we are treated like royal family, very much worth it of the price, highly recommended to all kinds of travellers. The food was excellent yummy delicious, the facilities are very clean and very relaxing.
Điểm cộng:
If you're considering a luxury cruise through Lan Ha Bay, the **Erina Cruise** is an absolute must-do, and what truly elevated our experience was the exceptional service provided by Sophie, our butler. From the moment we boarded, Sophie was nothing short of amazing — attentive, kind, and incredibly thoughtful. She anticipated our every need, from personalized drinks upon arrival to arranging the most memorable excursions, always with a warm smile and impeccable professionalism.
The cruise itself was stunning, offering unparalleled views of Lan Ha Bay's emerald waters and towering limestone cliffs. Our cabin was spacious and a relaxing atmosphere. Whether you’re lounging on the deck or enjoying a beautifully prepared meal in the restaurant, every detail of the journey was designed for ultimate comfort and luxury.
But what really set the Erina Cruise apart was Sophie. She went above and beyond to ensure we felt pampered throughout our stay. Whether it was recommending the best spots for photos, or simply checking in to make sure we were having the best time, her personal touch made all the difference.
We cannot recommend this cruise enough, especially if you’re lucky enough to have Sophie as your butler. Her exceptional service made this an unforgettable experience!
Điểm trừ: That said, there were a couple of minor drawbacks. One was the limited amount of drinking water provided each day. While extra bottles could be requested for a cost, it did feel a bit restrictive for a luxury cruise. Additionally, while the cabin itself was comfortable, the floor could have been cleaned more thoroughly — there were a few spots that could’ve used more attention, though the rest of the room was spotless.
Đánh giá: The cruise is clean and has great amenities. Staff are incredibly helpful and friendly. Food is great and plentiful. Wonderful kayaking experience included in the stay.
Điểm cộng: Canoeing.
Điểm trừ:
No WiFi when it’s advertised as having Wifi.
Foods ok, not great.
No Dry bags for canoeing supplied.
Đánh giá:
We wouldn’t do a floating all inclusive again. It was very expensive and you had to pay extra for any drink - even soda.
The boat was amazing and the staff was fantastic! So if you have your heart set on it - then this cruise is a great choice. If I were to do it again I would get a hotel and take a couple day trips.
Điểm cộng: The entire staff were friendly and extremely helpful. They worked very hard to make sure we had the best time. We especially loved Kim and Sam. They went above and beyond our expectations to see that we enjoyed our experience.
Đánh giá:
I was apprehensive about splurging on the cruise, but the overall experience turned out to be one of the best in Vietnam. While the cruise itself is great with all amenities and facilities (hot pool, etc.), and many activities are planned throughout the trip duration, it’s the staff and attention to detail which I am particularly impressed by. We are vegetarian, and the staff member (particular Lucy, many thanks for her) went beyond to ensure we got a full course of veg dishes in all the meals - I was definitely not expecting such a variety of tasty vegetarian dishes on a cruise in Vietnam.
Top notch hospitality.
Điểm cộng: Andrew at the restaurant take care of us perfectly !
Đánh giá: It was good
Điểm cộng: Our server Brian was great!
Tiện nghi & Cơ sở vật chất
Đi lại
- Dịch vụ đưa đón
- Đưa đón sân bay
- Bãi đỗ xe [tại chỗ]
Tiện ích
- Phòng không hút thuốc
- Két sắt
- Dọn phòng hằng ngày
- Bàn tiếp tân [24 giờ]
- Khu vực hút thuốc
Ngôn ngữ được sử dụng
- Tiếng Anh
- tiếng Việt
Ăn Uống
- Bữa sáng [miễn phí]
- Bữa sáng [tự chọn]
- Quán bar
- Nhà hàng
Truy cập Internet
- Wi-Fi miễn phí trong tất cả các phòng!
- Wi-Fi ở nơi công cộng
- Internet
- Dịch vụ Internet
Giải trí
- Mát-xa
- Bể bơi
- Bể bơi [ngoài trời]
- Bể bơi [trong nhà]
- Karaoke