The Coffee City - Healing & Retreats

Robusta, Nguyen Dinh Chieu, Buon Ma Thuot City, Dak Lak, Buon Ma Thuot City Center, Buon Ma Thuot, Vietnam

Buon Ma Thuot City Center, Buon Ma Thuot

Buon Ma Thuot

Updated on 28/06/2025

Check in / Check out

  • Check in time 14:00
  • Check out time 12:00

Reviews

8.2

Review Score

Has 456 reviews on Agoda

Độ sạch sẽ - 9.0

Tiện Nghi - 8.8

Vị Trí - 8.6

Dịch Vụ - 8.0

Chất Lượng Phòng - 8.3

8.0 Beautiful, convenient, quiet, and comfortable location. - Thi 10-04-2025

Review: Located in the Coffee Museum area, it has a very fresh surrounding landscape. I appreciate the environment with many trees and there are also places to walk. The location is still close to the center yet remains quiet. There is a shared kitchen with enough amenities. The room is clean and beautiful, and there is a speaker with very good sound for music. However, some amenities close early, such as the steam room, and archery requires a ticket for a different area, which is not convenient and actually does not have much to offer...

9.0 Feel your home in a far place - Trang 25-03-2025

Positive points: All furniture and home appliances are carefully selected, high-end brands, high quality, making you feel like being at home, and appreciate the hearted thoughtful of the owner.

Negative points: In case another room in the same house has guests, staying with children. You will be bothered by their noise. Because living in the same house

4.8 Acceptable - VAN 14-03-2025

Review: This should not be considered as hotel. This’ a room in the street-front house without lift. No reception at night. When we were there no electricity for 5 hours with no back up gen set. Mosquito attacked us. Breakfast is very poor. Generally it’ not worth for the spent money.

5.0 Acceptable - Tin 11-03-2025

Positive points: near city center, quite and clean

Negative points: The sanitary facilities were in poor condition and produced a malodorous environment.

2.8 Acceptable - Kylie 27-02-2025

Review: Overprice for location nWorst hotel (no television, no safe box, no lotion, no conditioners and much more…nWorst breakfasts evernI can’t wait to get thru the night to check out, didn’t even finish my 3 days stay. n

6.0 Above average - Tuan 03-01-2025

Positive points: Nicely designed room

Negative points: Very weak water pressure and hot water is not enough hot even when you put maximum hot.

6.8 Hotel is ok but service is nothing - Ricky 25-02-2025

Review: Will not stay here next time.

10.0 Clean, comfortable and quiet with an accommodating staff. - Ryan 03-12-2024

Positive points: Friendly staff and accommodating to my requests. It's a beautiful property and the breakfast was great. The zen garden and horseback riding was nice during the stay. It has a community kitchen and living area downstairs and the rooms upstairs are all secure and private with a mini bar.

Negative points: Arrived late after 10pm and it was dark and quiet not a typical hotel check in.

6.8 NOT RECOMMENDED - MAI 04-02-2025

Review: The overall experience is: NOT GOOD. Here is my specific review:nnPros:nThe room is quite nice and clean.nThere is a strong hair dryer, Panasonic brand.nThere is a large-capacity hot water kettle: convenient for boiling water to rinse cups for peace of mind (however, this utility is quite common, so I only mention it for your information, not necessarily a plus).nThere is a steam iron in the room: I appreciate this because when traveling or on business, you can iron clothes when needed, enhancing neatness. Not all hotels provide it in the room (usually, you can contact the reception to borrow it). Therefore, I like this point.nnCons (there are quite a few)n1. Room information is unclear. From the pictures, I thought the Cafe Museum area was the accommodation space, but no, the accommodation space is a room in a townhouse about 300 meters away. From the outside, it looks like a regular house, and the reception area for check-in is minimal, just a table with one staff member sitting.nIf you calculate it this way, it’s no different from a guesthouse, just that this house is near the cafe museum but costs about 3 times more than outside. Even considering the advantages like room furnishings, it’s still about twice as expensive as outside.nThis is something you should consider.nn- 2. Next, there is the issue of breakfast: Regarding the room price I paid, it's about 200K more than usual, which is approximately 100K for breakfast per guest, but the food quality is really poor.nI asked the receptionist, and they said breakfast would be served at 7 am, but when I went down at 7:30 am, nothing was prepared, I could only grab a few cold slices of steamed rice cakes, and the other dish was also cold. It wasn’t until about 20 minutes later that a bowl of slightly warm noodles was available, just enough to fill my stomach.nThe drinks were also very limited, let alone dessert or anything.n nI don't know how other guests experienced it at different times, but for me, I find it terrible, not worth 100K per serving. You can easily get a bowl of hot pho and a coffee outside, which would be much more satisfying.nI don't expect breakfast at a hotel to be very good, but the attention to detail or completeness here is something I have not seen.nn- 3. Another issue is that when I went to BMT, it was cold at 15 degrees, and the hot water system was broken. You must understand how it feels to pay 1.6 million for a room per night with no water for bathing or washing your face, feeling freezing cold.n nIn conclusion, I would say “the room is beautiful and clean” but the experience is completely not worth the price, and I will not return next time.

3.0 Weird place to avoid. - douglas 13-11-2024

Negative points: Strange place that is surrounded by construction. This is not a real hotel bit a temporary use of space under construnction. Noisy and weird. And our room was a steep two floor walkup.

7.6 A little lowlight - Duong 04-02-2025

Review: Facility is great and breakfast is fair enough.staffs are really nice and helpful. But all in one,the price is still higher than it should be.

1.0 Caution ⚠️ false advertisement - Saori 21-07-2024

Positive points: Clean room

Negative points: Caution ⚠️ false advertisement nnI booked a junior suite.nThe room photos on Booking.com showed a lovely suite with a living room and kitchen.nI was shocked by the actual accommodation.nTo begin with, this is not a hotel, but a room in a terrace house in a corner of a ghost town's prefabricated housing area.nThe room are only called suites in name, but was just a normal bedroom. The living room and kitchen shown in the photos are in the shared area next to the reception on the first floor, so they are not private.nWhat's more, you can only see the neighboring houses from the balcony.nThe shower is difficult to adjust the hot water, and when you use the bathtub, the whole bathroom gets flooded, probably because the drain is not connected properly.nnIt's really awful, I feel deceived!

7.2 Regulations create discomfort. - QUOC 18-01-2025

Review: This is not a traditional hotel. This is a room in a model house the room will be one of the rooms of that model house, and only a few of the houses in the entire row are used for guest rentals, so it is very quiet in the evenings, a bit scary. The staff seemed very friendly, however, the hotel's checkout policy is that at 12 noon, an additional 50% fee starts to apply, so the staff started calling me continuously three times from 10 am to remind me, which created a very uncomfortable feeling while I was resting, and I find this regulation too strict.

8.0 Very good - lucas 06-05-2024

Positive points: Bathtub in bathroom.rnVery good idea to replace the TV by a bluetooth speaker.rnGood restaurants near hotel location, we can walk to get there.

Negative points: Close environment still look like ghost city.rnSmall parking for motorcycles if we come with a group.

8.4 Review of the accommodation. - Quynh 09-01-2025

Review: - The accommodation is centrally located, making it convenient to move to nearby tourist attractions.n- The reception staff, shuttle drivers, and security are very enthusiastic, friendly, and always support guests when needed.n- However, there needs to be a review of the kitchen and sales staff. I ordered food from the restaurant in the accommodation, but it took almost an hour and a half for the food to be delivered to the accommodation.nRegarding the sales staff: they should inform guests about all check-out and late check-out times so that guests are aware of the information. If guests have not confirmed their late check-out schedule, the sales staff should not note the check-out time for the guests themselves, as this can be very inconvenient when guests check out and have to wait for internal verification.

5.0 Not pick that place again when I return Daklak - Lê 16-02-2024

Positive points: Location is central of Buon Me Thuot city, Dak Lak province, so it is quite convienient for you to take a tour around the city and easily find restaurants for meals. nnThe accommodation has 20% discount for guests who is staying there to purchase tickets to visit The World Coffee Museum. However, this Museum is not quite attractive to us because we are not a fan of coffee.

Negative points: 1. Not good preparation for guests to checkin: we notified the receptionist about the checkin time of us. We checked in later than 14:00, however, when we reached there at around 15:30, the room still messy because they had not cleaned and tidied up the room when the previous guests had checked out. We were so exhausted after long trip but had to wait outside of the room without air conditioning operated.nn2. When we finally could step in to the room, we hoped we would take a shower to relax. However, many drops of water from the ceiling dropped on my head. In addition, the sensitive shower really annoyed us when we were taking a shower. We called the receptionist to change to another room but they just sent a tech guy to take a picture of the ceiling and check the shower, then said the shower is ok, they would fix the ceiling.nn3. When we checked in, they said they had riding horses and archery for us to purchase tickets to experience. However, when we reached the ticket counter to purchase these kinds of tickets, they said they were closed because of holiday here. We checked again with the receptionist to asked them when will they resume these services, she said they were operating =_=‘nn4. Because the distance from the accommodation to the restaurant is a little bit far for us to walk on crazily sunny day, so we called the receptionist to prepare a tram (free service there) to take us to the restaurant. We had to waited around 10 mins then we felt no hope so we walked to the restaurant.nn5. There are 2 free bikes in front of each house. However, on that they we wanted to take bikes to go around in that area. However, we saw only 1 bike there, we called the receptionist to prepare 1 more for us. She just said because of high peak season, so maybe other guest took it. We knew that, we just needed the receptionist more flexible to have the security guy take 1 available bike from other house for us to take a tour in that area.

10.0 Exceptional - ngọc 04-12-2024

Review: Lần đầu đến Buôn Mê mình chọn The Coffee City để lưu trú . nhân viên ở đây nhiệt tình, buổi sáng thì trong lành ,buổi chiều hoàng hôn ở đây rất đẹp . Trong khu lưu trú cho các hoạt động tiện ích rất tĩnh . Mình rất thích điều đó

10.0 Absolutely superb! - Shahar 05-02-2024

Positive points: I liked the location and ease of getting around the property. I sincerely wish I had spent more time there to explore all that was offered.

Negative points: I didn't like not having enough time to really experience the Coffee City Retreat. I will definitely be coming back to stay again and spend more time!

10.0 Exceptional - Đoàn 12-11-2024

Review: Nói chung là OK và sẽ quay lại nè. nhân viên ở đây rất là thân thiện luôn ~

7.0 Nice room. Comfy bed. A bit of a messy hotel. - Ingel 20-01-2024

Positive points: Quite area of the city. But easy to get into the center if you have a vehicle. Nice to have the private entrance and shared big living room. The bed was very comfortable.

Negative points: Arrived early but didn’t let us check in early although the hotel was quite empty. nPoor (and far to get to) breakfast (we skipped the second breakfast as it was literally do not worth our time. Eat street food instead. nEverything is quite far from each other in the hotel - reception rooms and restaurant. They have a small shuttle e vehicles that can take you from here to there but it’s kind of uncomfortable. nThere was a very unpleasant smell in the shower which is weird since the building is new. But was very unpleasant. The water warm level in the shower is very difficult to adjust - most of the time you are stuck with way too hot or way to cold water. The arrow and bow practicing looks nice until you find out you need to pay for it - which is kind of ok, but the tickets you need to buy in the office of the museum. Decide to pass…

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