The Batu Hotel & Villas
Jl. Sultan Agung 29, Batu, Malang, Indonesia
Batu, Malang - 14.3 km to center
Updated on 29/06/2025
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Reviews
Review Score
Has 4156 reviews on Agoda
Cleanliness - 9.4
Facilities - 8.9
Location - 8.9
Service - 8.8
Room Quality - 8.9
Review: Hotel ini tuh definisi “healing but make it aesthetic”. Balkon = spot ngopi sambil overthinking, jacuzzi = tempat merenung sambil rebus kaki, skylounge = tempat selfie sambil sok candid. Room service-nya murah, cocok buat kaum gajian tanggal 25. Pokoknya 10/10 would nginep again. #StaycationApproved 😎📸
Positive points: Location
Negative points: The amenities do not meet the standards expected of a 4-star hotel. nThe glass wall used in the bathroom without a blind is quite inconvenient—despite staying as a family, we still require privacy. Installing a roller blind would greatly improve the experience.nWhile reducing plastic use by eliminating plastic water bottles is a commendable initiative, providing plastic spoons contradicts this effort.
Review: Datang cuma mau tidur semalem, pulangnya bawa kenangan dan 70 foto di balkon. View-nya cakep banget, rasanya kayak disambut alam Batu dengan pelukan hangat. Jacuzzi-nya kayak pelampung emosi setelah LDR sama liburan. Mbak dan Mas resepsionis ramah banget, padahal muka aku udah kucel. Fix balik lagi. 💔✨
Positive points: The best view of Batu from the Balcony nAnd nice swimming pool and Jacuzzi
Negative points: Everything is good
Review: Biasanya liburan bareng anak tuh capek... tapi di sini? Anak main di kolam, emak ke jacuzzi, bapaknya ketiduran di balkon. Komplit! 🤣 Breakfast banyak pilihan, dan Mbak Windy ramah banget—berasa ditanya “mau nambah lagi bu?” itu seperti pelukan hangat. Bikin pengen nginep lagi (dan lagi, dan lagi). 🥹💆♀️
Negative points: Overpriced even for the pool access. We ended up paying more at this hotel than what was supposed to be the most expensive hotel in Batu.
Review: Room service di sini tuh ya… rasanya enak, porsinya pas, dan harganya nggak bikin mikir 3x kayak pas liat saldo. Kamarnya bersih, ada jacuzzi deket kolam—jadi bisa healing sambil dengerin anak-anak nyipratin air. Lokasinya deket ke mana-mana, tapi hati kayaknya tetep tinggal di sini. 😌
Positive points: I've stayed here multiple times on many different occassions (before, during, and post-covid) and I can say that this hotel has improved so much! nnI love the new look on their lobby. It's open, lush, and breezy. The interior is fresher than before COVID. The staffs are also very welcoming and polite.nnThe restaurant is also remodeled and it looks more polished now. Before COVID, there weren't much variations and the menu was rather boring. They changed the menu and provide fancier foods with more variants now, which is great.nnThe room where I stayed was clean. No dust, fresh bed cover and blanket. I love the traditional Javanese touch on the wallpaper. It adds more flair to the interior.
Negative points: My stay was perfect
Review: nNginep di Superior Balcony berasa honeymoon padahal cuma short escape dari kerjaan numpuk. Balkon bisa buat ngobrol deep talk atau diem-dieman sambil ngopi. Jacuzzi-nya hangat, kayak pelukan pasangan yang udah dapet THR. Check-in-nya lebih cepat dari mantan balikin chat! 🛁💕
Positive points: The location was perfect to visit the Jatim Parks with family.nRestaurant has a good range of food.nHot pool was fun.
Negative points: Rooms were too small.
Review: Staycation wajib tiap anak ulang tahun 😆nAnak pertama ulang tahun? Ke Batu Hotel. Anak kedua? Ke Batu Hotel lagi. Mau nambah anak ketiga? Ya baby moon-nya ke sini juga dong! 😂 Hotel ini udah kayak rumah kedua, dari jaman masih bawa stroller sampai sekarang bawa koper isi popok. Jacuzzi-nya nenangin jiwa, kamarnya bersih, dan stafnya ramah semua. Recommended buat keluarga yang hobi “lari dari kenyataan sejenak”! 🍼🎉
Positive points: lokasi dan rooftop
Review: Staying here for three nights was truly enjoyable. Our room had a stunning view of Mount Arjuna—perfect for relaxing on the balcony every morning and evening. The staff were friendly, and amenities were complete (loved the jasmine-scented soap!).nnAs a 4-star hotel, though, the breakfast could use improvement. The spread was quite simple with limited options, and by 9 AM, many dishes ran out with slow refills.nnOn the plus side, the location is fantastic! It’s within walking distance of Museum Angkut, Jatim Park 1, and the city square. If we visit Batu or Malang again, we’d definitely choose this hotel!
Positive points: Direct access to pool
Negative points: Room not so big, small toilet
Review: Kalau cari tempat buat recharge, ini dia tempatnya. Kamarnya bersih, suasananya tenang, ada jacuzzi, reflexology, dan Skylounge yang damai banget. Kolam ikan di lobi bikin adem suasana dari pertama masuk. Balkon dengan view alam bikin rileks. Semua staf ramah. Recommended buat yang butuh tenang dan santai.
Positive points: Staff responsibility, facilities.
Negative points: There are a lot of cocroaches and insects in the Cottage room. But the staff and manager handled it really well and responsibly.
Review: Cuma nginep semalam tapi puas banget! Jacuzzi air hangat, reflexology, balkon dengan view cantik, sampai Skylounge buat santai malam. Kamarnya bersih dan nyaman, staf-nya juga top. Lokasi strategis dan ada refill air minum. Pasti bakal balik kalau ke Batu lagi!n
Review: Stay semalam bareng pasangan di kamar Superior Balcony dan semuanya serba pas. Kamarnya wangi, bersih, dan tenang. Jacuzzi-nya enak banget buat relax, dan reflexology bikin badan enteng. Malamnya duduk berdua di Skylounge sambil liat view malam Kota Batu—romantis banget. Dispenser air di lorong juga praktis. Kami pasti balik lagi buat staycation di sini!
Amenities & Facilities
Transportation
- Airport shuttle
- On-site parking
- Car rental
- Free parking
- Taxi service
- Bicycle rental
- Shuttle service
Food & Dining
- Restaurant (lunch)
- Restaurant (dinner)
- A la carte breakfast
- Breakfast
- Alcoholic beverages
- In-room breakfast
- Dessert restaurant
- Buffet breakfast
- Asian restaurant
- Bar
- Outdoor cooking facilities
- Buffet restaurant
- Coffee shop
- Asian breakfast
- Restaurant
- Kids' meals
- Vegetarian restaurant
- Halal breakfast
- Breakfast restaurant
- Western breakfast
- Coffee shop / Tea house
- A la carte restaurant
- Chinese restaurant
Amenities
- Shared lounge/TV area
- Cable/satellite TV
- Meeting room
- Safe
- 24-hour front desk
- Medical services
- Luggage storage
- Meeting/banquet facilities
- Laundry service
- Smoking area
- Daily housekeeping
- Cashless payment service
- Rooftop area
- Elevator
- Free bottled water
- Conference room
- Express check-in/check-out
- Non-smoking rooms
- Food delivery
- Audiovisual equipment for special events
- Invoice provided
- Outdoor special event venue
- 24-hour check-in
Entertainment
- Hot tub
- Massage
- Kids' pool
- Swimming pool
- Golf course (on site)
- Outdoor pool
- Billiards
- Spa/Sauna
- Pool facilities
- Spa
Languages Spoken
- English
- Indonesian
Internet Access
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
- Free Wi-Fi in all rooms!