Surabaya Suites Hotel Powered by Archipelago
Plaza Boulevard I, 31-37 Pemuda Street, Surabaya Center, Surabaya, Indonesia
Surabaya Center, Surabaya - City center
Updated on 28/06/2025
Check-in / Check-out
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Reviews
Review Score
Has 2903 reviews on Agoda
Cleanliness - 8.9
Facilities - 8.4
Location - 8.3
Service - 8.0
Room Quality - 8.1
Review: .
Positive points: Attentive staff nHuge space nVery affordable
Negative points: Cleanliness can be improved
Review: walkign distance from mall
Positive points: Everything very good only for park it is to charge not included
Review: Aesthetic.
Positive points: Hospitality from all hotel staff are superb,friendly,quick in action when guest requests, that excellent part.location are good near by mall and lot eatery site.
Negative points: Bathroom and room not maintenance well although the hotel quite old.
Review: No bidet (jet shower) on toilet only ecowasher, if u need bidet for toilet ask to staff while check-in. Not all rooms are with bidet mostly ecowasher on toilet
Positive points: I like everything about my stay in Surabaya Suite hotel. The room was very large and the bed was nice.
Negative points: A safe would be nice in this 4 star hotel and some outlets.
Review: Lumayan, worth it
Positive points: very spacey room
Negative points: walls and carpet are old and mold can be seen in the corner.
Review: Overall is good
Positive points: the room was very nice and very big
Negative points: everything is good
Review: Very old shower and furniture, if you just want to sleep this is fine, shower and toilets are very old and expired, the faucets are not working properly, no tooth brush or razors!! Only shower towel, no other items! Old beds. Rooms are not kept up to the TIMES!
Positive points: The breakfast was so delicious, nRoom was clean and spacious.
Negative points: Nothing
Review: Good and comfortsble
Positive points: the room is big, staff super friendly. location is in the centrall of surabaya city.
Negative points: some of the facility is too old and not working. tv and the remote for example, can't working. have to call the technician which didnt help a lot. no towel and have to call the housekeeping. no sandals, the bathtub water also has problem to clean up.
Review: Pokoknya good. Next ksni lg kalo pas ke sby
Positive points: The location is not bad
Negative points: There is a strong smell of cigarettes in the hotel lobby, in the elevators and even on the non-smoking floor. nBut the worst of my experience were the cockroaches. It was not just one. The cockroaches live the rooms and feel themselves pretty comfortable there not being scared to walk on the furniture and your belongings daily. Cockroaches in the bathroom. Cockroaches in the towels. It is horrible. It was my fifth hotel in Indonesia and the first one which had a problem with cockroaches.
Review: Old Hotel but great location.nNeed some renew in some facilities.
Positive points: Service, Food etc.
Negative points: Floor carpet is not clean
Amenities & Facilities
Languages Spoken
- English
- Indonesian
- Malay
Entertainment
- Swimming pool
- Outdoor pool
- Fitness center
- Spa
- Massage
- Ticket service
- Yoga room
- Kids' pool
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Wi-Fi for special events
- Internet
- Internet service
Transportation
- Shuttle service
- Taxi service
- Airport shuttle
- Car rental
- Free parking
- Electric vehicle charging station
Amenities
- Meeting room
- Food delivery
- Invoice provided
- 24-hour check-in
- Dry cleaning
- Safe
- Library
- Audiovisual equipment for special events
- Meeting/banquet facilities
- Currency exchange
- 24-hour front desk
- Laundry service
- Luggage storage
- Daily housekeeping
- Smoking area
- Gift/souvenir shop
- Elevator
- Cashless payment service
- Express check-in/check-out
Food & Dining
- Restaurant
- Restaurant (dinner)
- Salad restaurant
- Asian restaurant
- Vegetarian restaurant
- Outdoor cooking facilities
- Breakfast restaurant
- Buffet breakfast
- Bar
- A la carte restaurant
- Coffee shop
- Restaurant (lunch)
