Portola Grand Arabia Hotel

Jl. Prof. A. Majid Ibrahim II No.3, Kp. Baru, Baiturrahman District, Banda Aceh City, Aceh 23246, Indonesia

Banda Aceh, Aceh - 42 m to center

Aceh

Updated on 29/06/2025

Check-in / Check-out

Check-in From 14:00
Check-out Until 12:00
Property Highlights 1 specs
Rooms: 1

Must-see activities in Indonesia

Reviews

8.6

Review Score

Has 333 reviews on Agoda

Cleanliness - 9.3

Facilities - 9.0

Location - 8.9

Service - 8.6

Room Quality - 8.8

9.6 Exceptional - Danny 20-05-2025

Review: Nice

8.8 Family trip - RAMA 13-05-2025

Review: Lokasinya sangat strategis, tengah kota. Kamar luas sekali. Sarapan juga cukup memuaskan.

9.0 Excellent - Ioana 16-04-2024

Positive points: Staff was very nice, offered us a free upgrade and held our luggage while we were on Pulau Weh. Room was clean and spacious.

Negative points: Only 1 towel per person.nnBreakfast had a great variety of choices, however, they were continuously running out of food items, and they were slow to replace them.nnFood at the top roof bar was expensive and mediocre.

5.6 Bad experience for this trip - Melissa 09-05-2025

Review: This was my second time staying in this hotel. The first time was good. I booked for 3 nights, i requested for large bed but they only kept twin bed for me. Upon checked in late in the evening, found out the body wash, shampoo and conditioner bottles were empty. No hair dryer. Curtain in the room was without shield, toilet room was broken and couldnt close properly. two of the rooms light bulbs were not working. Luckily the maintenance team was kind enough to fix the lights and the hair dryer for me. second day, i left the room in the early morning and came back late. After complained, found out the toilet body wash, shampoo and conditioner bottles were still empty. The hair dryer was sort of exploded when i used it. No words to describe on how terrible my stay this time.

8.0 Recommended - Sharifah 14-04-2024

Positive points: Easy to find the food nearest hotel.

Negative points: Nil

10.0 Fasiltas Tambahan - Yudha 20-04-2025

Review: Perlu dipertimbangkan fasilitas kolam renang

8.0 No fuss stay - FARAH 25-03-2025

Review: Went for a 3 nights stay during Ramadan. Nearby the Grand Mosque and during evening, there are stalls selling many street foods.

Amenities & Facilities

Food & Dining

  • Coffee shop
  • Restaurant
  • Shared kitchen
  • Free breakfast

Transportation

  • Free parking
  • Car rental

Amenities

  • 24-hour front desk
  • Smoking area
  • Non-smoking rooms
  • Food delivery
  • Laundry service
  • 24-hour check-in
  • Daily housekeeping
  • Meeting/banquet facilities
  • Elevator

Languages Spoken

  • English
  • Indonesian

Internet Access

  • Wi-Fi in public areas
  • Internet
  • Internet service
  • Free Wi-Fi in all rooms!