Phu Quoc Pomelo Garden
Group 2, Ong Lang Hamlet, Cua Duong Commune, Phu Quoc, Kien Giang Province, Ong Lang, Phu Quoc Island, Vietnam
5.7 km to center
Updated on 29/10/2025
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Reviews
Review Score
Has 336 reviews on Agoda
Cleanliness - 9.6
Facilities - 9.4
Location - 9.2
Service - 8.4
Room Quality - 8.9
Review: Everthing was good but on a standard room you have a very close neighbour and a paper thin wall in between the two rooms. I was okay as I had quiet neighbours both nights
Review: The Pomelo was not what we expected. It appears that the facilities have not been used in a few years. The grounds were dry, rough, and falling apart. The room had inadequate AC, no toilet paper and a broken lock. We were the only people there...no other guests at all. We did not stay even one night. The staff were very nice, but they have some work to do to get his place back to what it once was.
Review: The bungalow window was smashed, the outside light didn't work. The bar and restaurant were abandoned. The reception did not appear to be manned properly. The pool showers were full of rubble, the sink was broken in half, some of the furniture was broken. It was not as advertised.nnHowever, the grounds were very pretty and not too far of a walk to Ong Lang centre. nnWe decided not to stay and the owner was very good about refunding the unused nights and organised us a taxi elsewhere.nnThis place could be stunning but needs work.
Review: Small family owned hotel in a quiet and beautiful area close to the beach. We were the only guest but even if you are not alone every guest has their own sweet bungalow with an outdoor shower (which was awesome). The rooms wer cozy, the beds were comfy and the staff / family very friendly. Can recommend this hotel a lot!
Review: Absolutely loved my time there. Helpful staff with great restaurants recommendation. My sister forgot her AirPods there and got them back shipped to our place for free. 🙇
Review: Stayed at Pomelo many times already and would always come back! Everything is clean and well maintained.
Review: the couple managing the hotel is just too nice and helpful.... they will help with anything!nnthank you, le! for driving me around for my dinner for the first night at midnight... thank you for driving me for a few spots in need.....they are damn wonderful!
Positive points: Helpful staff that help us rent semi automatic motorbikes
Review: Had a great stay here.nLe and his wife were fantastic....very helpful and hard working people.nI will be back next year for sure.n10/10.
Positive points: I loved everything about this Garden resort, the staff were so kind and helpful in everything. They have a kitchen, free bicycles and water. Along with that clean swimming pool.
Positive points: Loved this place!! Came for 6 days and stayed for 18. I didn’t want to leave! The grounds are beautiful, the little bungalows are super comfy (I liked my stone cottage the best) it was private and peaceful and I was treated like family, invited to a big Christmas Eve dinner the owner put on for us all and Minh at the front desk made me dinner one night! It’s a reasonable walk to the small Ong Lang beach but they also have bikes available to use for free (although some guests liked to think they were for their sole use and kept them up on their decks which I thought was rather selfish) or you can rent a scooter for 7 US per day.nThe pool is lovely and oxygenated instead of chlorinated and they were kept busy putting out new chaise loungers to meet the incoming need. nIt is excellent value for the money, everything else was much more expensive, even at a lower quality.nBut the very best thing about Pomelo is Minh (front desk manager) and Binh (night reception) who are THE BEST!! Binh told me when I arrived (tired and grumpy in the middle of a total blackout storm) that he knew we were going to be great friends and he was so right!!n:)
Negative points: The only problem was that I had to beg to get my room cleaned and I think I had it done two or three times in the 18days I stayed there, although I changed rooms once. Poor Ten is doing her best but with 22 rooms and laundry it is just too much for her. She needs help! It is really a 3 person job. I think they are trying to hire someone else so hopefully this will improve. I was not the only one who was seen carrying a rag, bottle of cleaner and a broom to my room.
Positive points: Great
Positive points: This was not my first time visiting this property what I like is the peace and quiet
Positive points: The atmosphere is very cozy and lovely with the plants and trees.
Negative points: The air in the room was very moisty. Because of this I slept outside. We asked to switch room but it was the same in the other rooms. Sadly, it was very clear that the place has had a hard time since corona and lacked maintenance.
Positive points: I like absolutely everything! Staff are very friendly and helpful. Place is calm, clean and really close to nature.
Positive points: + Super friendly couple, always ready to help. n+ Beautiful jungle stayn+ Very quiet location, yet walking distance from beach
Location & Nearby Places
Group 2, Ong Lang Hamlet, Cua Duong Commune, Phu Quoc, Kien Giang Province, Ong Lang, Phu Quoc Island, Vietnam
🏛️ Popular Attractions
20📍 Nearby Amenities
13Amenities & Facilities
Amenities
- Non-smoking rooms
- Daily housekeeping
- Invoice provided
- 24-hour check-in
- Safe
- Pets allowed
- Luggage storage
- Smoking area
- Free bottled water
- Express check-in/check-out
Languages Spoken
- English
- Vietnamese
- Chinese (Mandarin)
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
Food & Dining
- Poolside bar
Entertainment
- Ticket service
- Swimming pool
- Outdoor pool
- Pool with a view
- Kids' pool
- Snorkeling
- Golf course (on site)
Transportation
- Shuttle service
- On-site parking
- Taxi service
- Bicycle rental
- Free parking
- Airport shuttle
- Car rental