Majestic - Mong Cai Hotel
No 5, Hoa Binh Avenue, Tran Phu Ward, Trần Phú, Chuc Tchia, Vietnam
Tran Phu, Mong Cai
Updated on 28/06/2025
Check-in / Check-out
- Check-in Time 15:00
- Check-out Time 12:00
Must-see activities in Quang Ninh
Reviews
Review Score
Has 587 reviews on Agoda
Cleanliness - 9.3
Facilities - 8.7
Location - 8.7
Service - 8.4
Room Quality - 8.6
Review: Excellent location, close to shops and markets . Room are spacious and clean. The breakfast buffet was yummy & the pho station had amazing broth. Great value for the money spend
Positive points:
What to Like about Majestic Mong Cai Hotel:
• Prime Location: Situated in the heart of Móng Cái, the hotel is conveniently close to the international border gate and major shopping centers, making it ideal for both business and leisure travelers.
• Luxurious Accommodations: The hotel offers 174 well-appointed rooms with high-end furnishings, providing a comfortable and upscale experience for guests.
• Amenities: Guests can enjoy facilities such as an indoor swimming pool, spa, fitness center, and a rooftop bar with panoramic city views, enhancing the overall stay experience.
• Proximity to Attractions: Its central location allows easy access to local attractions, markets, and cultural sites, enriching the travel experience.
Negative points:
Areas for Improvement:
• Service Quality: Some guests have reported that the service quality does not fully meet 5-star standards, indicating a need for staff training and service enhancement.
• Breakfast Variety: The breakfast menu has been noted to be limited, suggesting that expanding the variety could improve guest satisfaction.
• Wi-Fi Connectivity: There have been mentions of weak Wi-Fi signals in certain areas, indicating a need for technical improvements to ensure consistent internet access.
• Pool Size: The swimming pool is considered small by some guests, which may not meet the expectations of those seeking extensive recreational facilities.
Addressing these areas could significantly enhance the guest experience and elevate the hotel's reputation.
Review: OK
Positive points: Hotel staffs, Location, wifi are perfect
Negative points:
There are no Electrical sockets near beds in my room. Difficult to charge phone when you are in beds.
The breakfast is not what expected but it’s OK with pricing.
The hotel quite old.
Positive points: Location is great, it's convenient for my family. My rooms is close to each other.
Negative points: The room isn't clean, it smells awful. Lighting in the room isn't good enough. Smoke in elevator, what a standard :(
Review: very good location , walkable distance to the border. Unfortunately the nearby mongcai shops have been closing down which affect the hotel. The hotel staff told me customers have been staying at the China side instead
Review: The hotel is clean, the staff is welcoming, and the revolving restaurant on the 24th floor is also very beautiful, but it was a bit empty since I visited during the Tet holiday.
Review: Room OK, Food OK but needs more variety of protein menu, Staff OK but needs improvement in English for receptionist, and Parking facilities OK.
Review: Đồ ăn khá ngon, phòng ốc sạch đẹp, nhân viên nhiệt tình
Review: The staff is nice but when we arrived there was no one at drop-off area. We need to come inside to ask for parking place. Need to arrange one guy at drop-off area to assist guest
Review: The hotel is in a very good location for tourism. However, it is a bit old and not well maintained, so the exterior appears to be 3 stars. The price is reasonable, but the service staff is poor. 1 star. The accommodations and services are more reasonably rated at 3 stars. Overall, the hotel is only reasonably rated at 3 stars. People should stay here because it fits the price and location.
Positive points: phục vụ
Negative points: no
