Maia Hotel Jakarta
No. 27 Jl. Kebon Kacang Raya, Thamrin, Jakarta, Indonesia
Thamrin, Jakarta - City center
Updated on 28/06/2025
Check-in / Check-out
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Must-see activities in Indonesia
Reviews
Review Score
Has 1552 reviews on Agoda
Cleanliness - 9.4
Facilities - 9.0
Location - 8.7
Service - 8.4
Room Quality - 8.5
Review: the bestt staff will sure come back again ❤️❤️❤️❤️
Positive points: Friendly staff, good location
Negative points: Room size and breakfast
Review: The outlook appearance is great. The lobby is inviting and well decorated up to hallways to the room. However, the room could use a bit of maintenance and more attention to cleanliness by the housekeeping staff when they clean the room before a new check in. nThe toilet had brown stains at the back of the door which we cleaned ourselves. The shower head/ shower glass door handle had water & limescale stains which could have easily been wiped by a towel. The bed was okay but not the most comfortable. The blanket cover uses velcro which bothered us when using the blanket. The decor is actually nice but they did not dust it well.nThe location is great if you want to visit Thamrin and Grand Indonesia, but do note the room is not very soundproofed as it might be noisy at night but that did not bother us too much. nThe hotel has a good vision and potential but if the upkeep was better it would be a really great hotel.
Positive points: The view and distance to favorite spots
Negative points: No trash bags provided
Review: Location near with Thamrin City and near Plaza Indonesia. Breakfast just okay and staff were friendly .
Positive points: The location is very near to Thamrin city
Negative points: When I first entered my room it was dirty. Nothing has been cleaned. There is still rubbish in the room. The towel was not replaced. Luckily the housekeeping was on the next room and I asked them to clean everything.
Review: Staff are very helpful and friendly. Hotel is cozy and the bed are the best for traveller. I sleep like a babyyy. Very recommended
Positive points: Brilliant location. Those coming for Thamrin City recommended to stay here. Guys at the entrance was very helpful
Negative points: Rooms was dusty. Only single pillow provided. Breakfast crew slow to clear table and topup the food. Breakfast so-so
Review: Basic hotel with exceptional location across Thamrin City. Staff was very helpful and friendly.
Positive points: location
Review: very good hotel very clean and very convenient
Positive points: Everything
Negative points: I liked everything
Review: Nice hotel to shopping and cfd
Positive points: close proximity to Thamrin City, Grand Indonesia and Plaza Indonesia
Negative points: the towels a bit dated, pls ensure they are new
Review: Price is ok. Good location, but bathroom and room is a bit old with stained bedsheets. My hairdryer wasn’t functioning and had to call them to replace one. However the repairman came and tried to repair it for nearly 30 minutes. They wouldn’t bring another hairdryer until we insisted them to. They said they need to check first.. no porter to help with luggage as well.
Positive points: Breakfast was good. Location is very strategic
Negative points: Only 1 towel provided. It would be nice if you could also consider to put face towel in future.
Review: Cleanliness was decent. Food was good. Friendly and helpful staff. nnJust walking distance from Thamrin City which was nice. We walked to Grand Indonesia as well, pretty good distance. Overall good.
Positive points: The location is excellent, making it easy to access nearby attractions and transport options. The buffet breakfast was also a highlight, with a good selection of tasty options to start the day. We
Negative points: I recently stayed at this hotel and found the experience generally pleasant, but there are areas that could improve. While the staff was friendly and accommodating, the cleanliness could be enhanced. I noticed the rooms could use a bit more attention, especially in the smaller details. Additionally, the beddings and towels, though functional, felt a bit dated. Upgrading to newer, softer linens and towels would make a big difference in comfort and overall quality. With these adjustments, this hotel would provide a much more comfortable and enjoyable stay.
Review: 1st solo trip to jakarta and decided to book a hotel near the malls. Maia hotel was worth it. The rooms are super cozy, everything works and staff see friendly. The only down side is that the breakfast buffet does not look appetizing so I decided to order food via grab cause it was so affordable and the toilet shower floor has stains. Malls are a short distance away so I highly recommend it.
Positive points: Very friendly staff, but the room wasn't that clean. Also, the windows are people-sized and open all the way which is really dangerous. Appart from that everything was fine and breakfast was way better than expected.
Amenities & Facilities
Amenities
- Express check-in/check-out
- Meeting room
- Daily housekeeping
- Non-smoking rooms
- Elevator
- Food delivery
- Invoice provided
- 24-hour check-in
- Safe
- Conference room
- Medical services
- Audiovisual equipment for special events
- Meeting/banquet facilities
- 24-hour front desk
- Luggage storage
- Cashless payment service
Food & Dining
- Restaurant (dinner)
- Dessert restaurant
- Buffet breakfast
- Salad restaurant
- Coffee shop
- Buffet restaurant
- Restaurant
- Halal breakfast
- Asian breakfast
- Breakfast restaurant
- Coffee shop / Tea house
- A la carte restaurant
- Restaurant (lunch)
Languages Spoken
- English
- Indonesian
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Wi-Fi for special events
- Internet
- Internet service
Entertainment
- Golf course (within 3 km)
- Swimming pool
- Outdoor pool
- Indoor pool
- Fitness center
- Kids' pool
- Spa/Sauna
- Spa
- Massage
Transportation
- On-site parking
- Taxi service
- Free parking
