Le Eminence Puncak Hotel Convention and Resort
Jalan Raya Palasari, Cipanas, Puncak, Indonesia
Cipanas, Puncak - 1.4 km to center
Updated on 29/06/2025
Check-in / Check-out
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Reviews
Review Score
Has 12714 reviews on Agoda
Cleanliness - 9.1
Facilities - 9.1
Location - 9.0
Service - 8.7
Room Quality - 8.9
Review: Tempatnyaman, bersih dan pemandangan bagus
Positive points: Location and nature around the hotel. Breakfast was very good.
Negative points: Surrounding nature is very nice. Had maintenance problems with the bathroom flushing box, AC switch, sink, and stand shower drains in bathroom were blocked.
Review: Hotel bersih, Nyaman
Positive points: The location, the staff, the view, kids area, coffee shop, and rooms
Negative points: Food options in the breakfast, need to provide intercontinetal and breakfast type middle eastern foods
Review: Mountain view with a water stream that fills ur ears with sound :).
Positive points: Excellent hotel and helpful staff
Negative points: I like everything
Review: It is not a five star hotel, rooms need maintenance, bad smell in toilet, the river sound very loud i can hear it while the balcony is closed.
Positive points: Everything is good 👍
Review: Best choice
Positive points: Friendly & helpful staff, clean room, relaxing atmosphere, great riverside/paddy fields area to explore/walk around
Negative points: None
Review: Will comeback if any discount online booking platform🤩🤩
Positive points: The view is so beautiful, plus place is so peaceful
Negative points: Nothing reported
Review: good
Positive points: Location, breakfast options, size of the room and balcony with amazing view.
Negative points: Very busy and too many rooms for our taste. Not as clean and neat as the photos. Which is a pity. Noticed that cleaners clean for the eye only: dirty curtain, dusty lamps. Few power outlets.
Review: Hotel bersih , Good recomended
Positive points: nice location
Negative points: not the same room we book
Review: Good Place , Fresh Air, Full Facilty, Good for staycation.
Positive points: Location and view was great , we enjoy the view very much , and there is a nearby gurdan that is great next to water
Negative points: Rooms need an upgarde as some parts are old.
Review: Nice Hotels
Positive points: Location, beautiful view of the mountain.
Negative points: Breakfast was subpar. Swimming pool is not temperature controlled. The rooms, including the bathrooms need renovation. The hotel is infested by ants. Staff need to learn english and be more customer oriented!
Amenities & Facilities
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
Food & Dining
- Poolside bar
- Kitchen
- Buffet breakfast
- Bar
- Coffee shop
- Restaurant
- In-room breakfast
- Outdoor cooking facilities
- Asian breakfast
- A la carte restaurant
- Kids' meals
- Buffet restaurant
Transportation
- Airport shuttle
- On-site parking
- Car rental
- Free parking
Entertainment
- Spa/Sauna
- Spa
- Horse riding
- Hot tub
- Yoga room
- Swimming pool
- Kids' pool
- Outdoor pool
- Pool with a view
- Karaoke
- Fitness center
- Kids' club
Amenities
- Food delivery
- Audiovisual equipment for special events
- 24-hour check-in
- Outdoor special event venue
- Dry cleaning
- Shared lounge/TV area
- Cable/satellite TV
- Safe
- Medical services
- Meeting/banquet facilities
- 24-hour front desk
- Laundry service
- Luggage storage
- Daily housekeeping
- Smoking area
- Elevator
- Cashless payment service
- Meeting room
- Free bottled water
- Non-smoking rooms
Languages Spoken
- English
- Indonesian
- Arabic