Kyriad Hotel Airport Jakarta

Review: The most disgusting hotel on earth.nDon’t get deceived by the reviews on Agoda. Check the ones on Google Maps.

Positive points: The staffs are very helpful and kindness (Miss Arsila and Miss Amel). Very enjoy staying with the hotel.

Positive points: Shuttle service to Airport

Review: Plain, clean hotel with a swimming pool, for the budget minded traveler. Nice and helpfull staff.

Positive points: Near from the airport

Review: Hotel ok. Difficult to use their free airport transfer

Positive points: I'm a regular customer who like to stay at Kyriad hotel with my spouse cos the staffs knows me well. Always meet my demands

Review: Cukup memuaskan, saya check in cukup malam dan staff memandu dengan cukup baik. Fasilitas lengkap, cuma agak jauh dari mini market jadi agak sulit. Overall, bagus

Positive points: nothing actually, breakfast was not good, was not clean.

Positive points: Not to far from AirPort

Review: Easy check it ,landed midnight ,arrived 1.30 am nBreakfast in morning nVery kind and helpful staff nn

Positive points: Location is good for airport not for otherside.

Review: Excellent

Positive points: clean and confortable .have free shuttle to airport

Review: They announce on their page they have airport pickup with schedule and everything. One being at 1pm. So when I landed, at 11h30, I texted them asking where was the pickup exactly. They replied saying I should have reserved 1 day before. But I booked the hotel at 7am, landed at 11:30. So how could I have reserved it a day before when one day before I still had no idea I was going there? When I said that they stopped replying and had to come by taxi. Also, it’s not written on their page you have to reserve that service one day prior! They have a time table. You are made to believe there’s a pickup waiting for you which is not there! nnThen got to the room, which felt like a sauna. Small room, very good, AC at 16 but clearly not working properly. When I asked if they had another room, they said no, even though I could come to Agoda app and see there was availability! I had to stay in that room, sweating, like drop sweating! nnNext day woke up, went for breakfast at 8h30. Most of the things were finished. No bread, no forks, no knifes, just lunch food, no breakfast food. When I asked the staff if they were about to refill things I was told it was finished everything! It was 8h30!! “I’m sorry sir we had a big group before”! Which I replied: “yeah, but I paid for the same breakfast as them. Where is mine?” Sorry! Finished! nnUnbelievable! nnI really don’t complain and accept what the universe gives me but this must be the worst service ever! nnStay away of this hotel by all means! Not worth it

Positive points: Location close to mall and n restaurants

Review: Before booked and check in hotel have free shuttle to airport provided, after check in hotel receptionist told me the shuttle full and not available so I have to get my own teksi to airport in the next day, it’s look near to airport from the map but it’s quite far actualy, since its heavy traffic so I have to depart earlier from hotel to airport, and some more the picture and photo of the hotel look nice online the hotel but when I reach the hotel on site it’s too old and need renovation

Positive points: Very friendly and helpful staff..