Ibis Samarinda
Jalan Mulawarman No 171 Pelabuhan Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Indonesia
Samarinda City Center, Samarinda - City center
Updated on 28/06/2025
Check-in / Check-out
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Reviews
Review Score
Has 1659 reviews on Agoda
Cleanliness - 9.5
Facilities - 9.4
Location - 9.3
Service - 9.2
Room Quality - 9.2
Review: Nice place to stay
Positive points: Good clean room, comfy bed, very friendly staff, great breakfast
Review: cocok untuk berlibur bersama keluarga, kamarnya bersih dengan fasilitas yg oke, breakfast nya juga enak 👍🏻
Positive points: Location is good connected to city centrum mallnHotel is clean and comfortable
Positive points: The foods was good, but I think it needs more variation. nGenerally the hospitality was fine, but perhaps it could be faster when it comes to check in time. I had to wait for about 45 minutes to get my room available.
Negative points: The WIFI connection was super duper bad, worst, i think. nIt's good to have android TV, but without WIFI connection it's useless! Limited TV channels also make me feel bored during my stay. nnThe gym facilities that can be used was also limited. Some equipments were not working.
Review: Thanks
Negative points: there are stains on the wall
Review: Nice place to stay but need to clean more
Positive points: near mall
Positive points: Friendly staff, clean, good location and great breakfast options.
Negative points: There was a problem with the drainage where the water will take forever to drain in the shower and face sink.nIn-room service prices are not updated on the ordering TV device.nThe room is a bit small.
Review: My stay at this hotel was really great. I booked for my family and they seemed really happy with the service and facilities
Positive points: Enjoy stayed staff very friendly and comfort room.
Negative points: Bath room to small
Review: Good
Review: I would like to file a complaint regarding my stay at Hotel Ibis Samarinda from April 5, 2025 to April 6, 2025.nn1. The check-in process took quite a long time, and I was only able to enter the room at 5:00 PM local time, without any apology from the receptionist handling it.nn2. The air conditioner in room 1618 was hot. Although a technician came, it took two calls, and the issue occurred at around 1:30 AM. However, the AC still didn’t get cold, and there was no resolution provided by the hotel receptionist on duty at the time. nn---nnSaya ingin mengajukan komplain atas menginap saya di Hotel Ibis samarinda pada tanggal 5 april 2025 hinggal 6 april 2025n1. Waktu check in yang lumayan lama hingga baru bisa masuk pada jam 17.00 wita tanpa ada permintaan maaf dari receptionist yang menghandle. nn2. Ac yang panas di kamar 1618, sudah datang teknisi tapi harus 2x ditelp dan posisi tengah malam jam 01.30 pagi tapi ac tidak jg dingin dan tidak ada penyelesaian dari receptionist hotel yg bertugas saat itu.
Review: Good hotel for staying
Amenities & Facilities
Entertainment
- Pool facilities
- Swimming pool
- Outdoor pool
- Fitness center
- Kids' pool
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Wi-Fi for special events
- Internet
- Internet service
Transportation
- Shuttle service
- Airport shuttle
- On-site parking
- Free parking
Amenities
- Express check-in/check-out
- Non-smoking rooms
- Audiovisual equipment for special events
- Food delivery
- Outdoor special event venue
- 24-hour check-in
- Dry cleaning
- Meeting room
- Shared lounge/TV area
- Cable/satellite TV
- Safe
- Laundry service
- 24-hour front desk
- Medical services
- Streaming services (e.g., Netflix)
- Daily housekeeping
- Luggage storage
- Meeting/banquet facilities
- Elevator
- Smoking area
- Accessible by elevator
- Conference room
- Cashless payment service
- Free bottled water
Food & Dining
- Bar
- Breakfast restaurant
- Western breakfast
- Coffee shop
- Coffee shop / Tea house
- Western restaurant
- Restaurant
- A la carte restaurant
- Restaurant (lunch)
- Full American breakfast
- Chinese restaurant
- Restaurant (dinner)
- A la carte breakfast
- Dessert restaurant
- In-room breakfast
- Salad restaurant
- Asian restaurant
- Buffet restaurant
- Breakfast
- Kids' meals
- Asian breakfast
- Halal breakfast
- Buffet breakfast
- International restaurant
Languages Spoken
- English
- Indonesian
- Japanese
- Chinese (Mandarin)