Ibis Samarinda

Jalan Mulawarman No 171 Pelabuhan Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Indonesia

Samarinda City Center, Samarinda - City center

Samarinda

Updated on 28/06/2025

Check-in / Check-out

Check-in From 14:00
Check-out Until 12:00
Property Highlights 12 specs
Rooms: 162
Floors: 12
Year built: 2020
City center: 2 km
View more +8
To airport: 46 mins
Airport transfer: 400000 IDR
Restaurants: 1
Bars & Lounges: 1
Non-smoking rooms: no
Breakfast fee: 121000 IDR
Daily Wifi fee: 0 IDR
Parking fee: 0 IDR

Must-see activities in Indonesia

Reviews

9.1

Review Score

Has 1659 reviews on Agoda

Cleanliness - 9.5

Facilities - 9.4

Location - 9.3

Service - 9.2

Room Quality - 9.2

9.2 Exceptional - budi 01-06-2025

Review: Nice place to stay

8.0 Very good - Emiel 07-01-2025

Positive points: Good clean room, comfy bed, very friendly staff, great breakfast

10.0 Exceptional - Farah 31-05-2025

Review: cocok untuk berlibur bersama keluarga, kamarnya bersih dengan fasilitas yg oke, breakfast nya juga enak 👍🏻

10.0 1 night stay ibis samarinda - bishan 19-08-2024

Positive points: Location is good connected to city centrum mallnHotel is clean and comfortable

7.0 Very good - Intan 20-06-2024

Positive points: The foods was good, but I think it needs more variation. nGenerally the hospitality was fine, but perhaps it could be faster when it comes to check in time. I had to wait for about 45 minutes to get my room available.

Negative points: The WIFI connection was super duper bad, worst, i think. nIt's good to have android TV, but without WIFI connection it's useless! Limited TV channels also make me feel bored during my stay. nnThe gym facilities that can be used was also limited. Some equipments were not working.

10.0 Good - Haidir 18-05-2025

Review: Thanks

8.0 Very good - Michael 29-04-2023

Negative points: there are stains on the wall

7.6 Need to improve cleanliness - Steafany 16-05-2025

Review: Nice place to stay but need to clean more

10.0 recommended place to stay in samarinda - Reny 16-12-2022

Positive points: near mall

9.0 Recommended - Ahmed 02-12-2022

Positive points: Friendly staff, clean, good location and great breakfast options.

Negative points: There was a problem with the drainage where the water will take forever to drain in the shower and face sink.nIn-room service prices are not updated on the ordering TV device.nThe room is a bit small.

9.2 Exceptional - Gaby 08-04-2025

Review: My stay at this hotel was really great. I booked for my family and they seemed really happy with the service and facilities

8.0 Very good - Agung 11-06-2022

Positive points: Enjoy stayed staff very friendly and comfort room.

Negative points: Bath room to small

10.0 Gpod - ahmad 08-04-2025

Review: Good

3.6 Complaint Ibis Samarinda - Abdul 06-04-2025

Review: I would like to file a complaint regarding my stay at Hotel Ibis Samarinda from April 5, 2025 to April 6, 2025.nn1. The check-in process took quite a long time, and I was only able to enter the room at 5:00 PM local time, without any apology from the receptionist handling it.nn2. The air conditioner in room 1618 was hot. Although a technician came, it took two calls, and the issue occurred at around 1:30 AM. However, the AC still didn’t get cold, and there was no resolution provided by the hotel receptionist on duty at the time. nn---nnSaya ingin mengajukan komplain atas menginap saya di Hotel Ibis samarinda pada tanggal 5 april 2025 hinggal 6 april 2025n1. Waktu check in yang lumayan lama hingga baru bisa masuk pada jam 17.00 wita tanpa ada permintaan maaf dari receptionist yang menghandle. nn2. Ac yang panas di kamar 1618, sudah datang teknisi tapi harus 2x ditelp dan posisi tengah malam jam 01.30 pagi tapi ac tidak jg dingin dan tidak ada penyelesaian dari receptionist hotel yg bertugas saat itu.

8.0 Very good - Benny 02-04-2025

Review: Good hotel for staying

Amenities & Facilities

Entertainment

  • Pool facilities
  • Swimming pool
  • Outdoor pool
  • Fitness center
  • Kids' pool

Internet Access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
  • Free Wi-Fi
  • Wi-Fi for special events
  • Internet
  • Internet service

Transportation

  • Shuttle service
  • Airport shuttle
  • On-site parking
  • Free parking

Amenities

  • Express check-in/check-out
  • Non-smoking rooms
  • Audiovisual equipment for special events
  • Food delivery
  • Outdoor special event venue
  • 24-hour check-in
  • Dry cleaning
  • Meeting room
  • Shared lounge/TV area
  • Cable/satellite TV
  • Safe
  • Laundry service
  • 24-hour front desk
  • Medical services
  • Streaming services (e.g., Netflix)
  • Daily housekeeping
  • Luggage storage
  • Meeting/banquet facilities
  • Elevator
  • Smoking area
  • Accessible by elevator
  • Conference room
  • Cashless payment service
  • Free bottled water

Food & Dining

  • Bar
  • Breakfast restaurant
  • Western breakfast
  • Coffee shop
  • Coffee shop / Tea house
  • Western restaurant
  • Restaurant
  • A la carte restaurant
  • Restaurant (lunch)
  • Full American breakfast
  • Chinese restaurant
  • Restaurant (dinner)
  • A la carte breakfast
  • Dessert restaurant
  • In-room breakfast
  • Salad restaurant
  • Asian restaurant
  • Buffet restaurant
  • Breakfast
  • Kids' meals
  • Asian breakfast
  • Halal breakfast
  • Buffet breakfast
  • International restaurant

Languages Spoken

  • English
  • Indonesian
  • Japanese
  • Chinese (Mandarin)