Hotel Santika Premiere ICE - BSD City
Jl. Grand Boulevard BSD City, Serpong, Tangerang, Indonesia
Serpong, Tangerang - 5.2 km to center
Updated on 29/06/2025
Check-in / Check-out
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Must-see activities in Indonesia
Reviews
Review Score
Has 3175 reviews on Agoda
Cleanliness - 8.9
Facilities - 8.9
Location - 8.8
Service - 8.4
Room Quality - 8.6
Review: My first time staying here while attending Comifuro. The staff was very friendly and helpful. Rooms were clean and spacious. Aside from the few hiccups like the TV remote needing new batteries and the bidet leaking, I would be nitpicking at this point. The breakfast buffet and room service was excellent. 10/10 would stay here again
Positive points: Overall
Negative points: Not many staff, no security , asked for extention checkout , but they cut the card without any information after say okay.
Review: Kamarnya bersih .. sangat nyaman menginap disini apalagi kalau ada event di ice bsd
Positive points: Friendly staff and a good location
Negative points: The hallway smells like smoke, you can notice that previous guests smoked in the rooms. Also the food is simply inedible, they gave the wrong order and the payment process was not smooth hence I paid cash. The hotel looks a bit outdated and the gym is not really a gym. I think an upgrade to the rooms and gym / spa facilities would do good.nnThe breakfast was also a bit limited. It’s relatively basic.
Review: Moped sound from the street is very noisy, last through the night.
Positive points: The location was great!
Negative points: It is poorly maintained. Bed linen’s aren’t fresh. They didn’t even change the linen I stained. Fresh towels were not provided daily. The staff were having a good time around rhe lounge bar when I arrived. No one even helped unload luggages or assist to open the door while i am dragging my luggages. They just looked at me! No one was at the reception. It was terrible!nnAt night, I can hear tables and chairs being dragged around, footsteps, and some wierd noises. I even told the receptionist about it but it wasn’t useful.
Positive points: Room was clean.rnGreat location, ICE BSD at your doorstep.rnNear mall toornBreakfast has quite some variety, not fancy, but nice.rnStaffs were all friendly, specially in breakfast area, although it was packed and full, but they are still very handy and always serve with smiles.
Review: Kamar bagus, hanya butuh perawatan pd interior. Bentuk koridor panjang agak gelap, butuh ganti karpet koridor/tambah lampu?. Breakfast banyak pilihan tp buat ramesan kurang enak krn sprti angetan. Pool bersih, pemandangan bagus. Ada fitnesnya juga bersih. Butuh mobil utk pergi kemana mana misal makan diluar. Kalo buat konser/pameran /mice sangat terbaik krn pas bgt disamping.
Positive points: Comfortable
Review: Bising suara motor, malam tidak bisa tidur. Kamar lantai 6 tp sepertinya tidak ada peredam, suara lalu lintas terdengar sangat jelas.
Positive points: Everything was great including the free breakfast buffet that has many choices. I am especially appreciative of the omelet bar.
Negative points: This experience was a weird one because it happened at around 7 or 8 pm. There was a lot of noise outside of my room something was banging at the door. I tried to ignore it, but it went on for quite some time, so I took a look through the peep hole and lo and behold I saw someone up on a ladder (fixing a light fixture perhaps?) and swinging some sort of cable that was banging on the carpeted floor or even the door. Why was it weird? Because any maintenance should not be done at that hour, when some people are back in the rooms ready for sleep.
Review: Sebelah ICE BSD.nRekomended. Berkali2 inap disini sampai hapal.nMenu sarapan ga membosankan, bersih, rapi, nyaman. Staff ramah ready 24jam
Positive points: Clean and super friendly staff
Negative points: Nothing
Review: Superb
Positive points: The strategic place
Negative points: Price to facilities provided. It is rather expensive compared to others
Review: Hotel bagus dan nyaman staff ramah
Positive points: Friendly staff, clean, comfortable bed.
Negative points: Nothing
Review: Selesa dan bersih. Sungguh nyaman duduk di hotel ini. Persekitaran sangat byk kereta tetapi mudah mencari grab. Pilihan sarapan yang banyak dan sedap. Saya suka dari malaysia.
Positive points: The Ambience, cleanliness, food and beverages, friendly staff, calm and quiet
Negative points: Small swimming pool, gym facilities
Amenities & Facilities
Amenities
- Luggage storage
- Smoking area
- Laundry service
- Cashless payment service
- Daily housekeeping
- Free bottled water
- Elevator
- Non-smoking rooms
- Meeting room
- Food delivery
- Invoice provided
- Dry cleaning
- Shared lounge/TV area
- Cable/satellite TV
- Safe
- Meeting/banquet facilities
- 24-hour front desk
Food & Dining
- Breakfast restaurant
- Coffee shop / Tea house
- A la carte restaurant
- Restaurant (lunch)
- Buffet breakfast
- Restaurant (dinner)
- Bar
- Dessert restaurant
- Restaurant
- Salad restaurant
- Asian restaurant
- Buffet restaurant
- Vegetarian restaurant
- International restaurant
- Western breakfast
- Kitchen
- Western restaurant
- Shared kitchen
- Asian breakfast
Languages Spoken
- English
- Indonesian
Entertainment
- Swimming pool
- Indoor pool
- Fitness center
- Massage
- Golf course (on site)
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
Transportation
- Airport shuttle
- Shuttle service
- On-site parking
- Free parking
