Grand Mercure Lampung
Jl. Raden Intan, 88, Pelita Engal, Bandar Lampung City Center, Bandar Lampung, Indonesia
Bandar Lampung City Center, Bandar Lampung - City center
Updated on 28/06/2025
Check-in / Check-out
Must-see activities in Indonesia
Reviews
Review Score
Has 491 reviews on Agoda
Cleanliness - 9.6
Facilities - 9.6
Location - 9.3
Service - 9.1
Room Quality - 9.1
Review: the room was so clean, the view from our room was amazing.. we can see both sea and hills.. also the city light was very nice.. just step away from minimarket and restaurant if want to have lunch or dinner outside the hotel.. very recomended!
Review: Best hotel in Bandar Lampung👍😍
Review: High ceiling, big bed, everything is perfect
Review: Lost my cash in hotel room.nWhen we coming back my cash lost in side my backpack.nVery disappointed.
Review: Secara keseluruhan ok banget, tp kenapa yah sudah di LT. 22 pun suara mobil dari luar masih kedengaran...rasanya kedap suaranya bener2 kurang
Positive points: We experienced very best view from 22nd floor. The room is very clean. The beds were comfortable. The bathroom is pretty big. The hotel staffs were friendly.
Negative points: Nothing
Review: enak bngt tempat nya kereeeennn
Negative points: Poor service quality, lack of hospitality training to staffs.
Review: Sy rnc staycation dengan anak2 yg usia nya masih 1th dan 7th, sampai di hotel mau minta extrabed tetapi tidak ada extra bed disini, binggung bagaimana caranya tidur ber4 di 1 kasur, karena di luar nalar, hotel bintang 5 tidak ada xtra bed,,,, nDtg check in pun ac tidak hidup, bf pagi jg panas... Makanan standarnMenyesal langsung pesan 4 malam mai cancel tdk bs, upgrade kamar jg percuma, semua kamar cm 1 bed,masa iya harus two rooms ???? tidak ada playground buat anak2..just swimming poolnKamar jg gak bersih2 amat, di bawah meja masih debu, di blkg sofa jg ada kotoran,,, anak2 1thn yg lg hobi jalan dan merangkak gak bs bergerak di dlm kamarnnJd yg mau staycation dgn anak2, sy sangat tidak menyarankannTp kl cm sekali lewat atau transit... Yah masih OK lah
Positive points: Deket
Negative points: The soap
Review: Had a short transit in Lampung, stay in this new superb the tallest building in Lampung. nnHappened to stay on wiken so I cam enjoy Lampung’s car free day just right out the hotel’s lobby.
Positive points: The service was good
Negative points: The breakfast menu is not worth the price (if you want additional pax)
Review: KAMAR TIDAK SEPERTI BINTANG 5 APALAGI PELAYANANNYA SANGAT BURUKnnSALAH SATUNYA PINJAM PIRING SAJA BERDEBAT LAMA HARUS KE MANAGER ITU JUGA DI KASIH PIRING PLASTIK JUGA INI BINTANG 5 APA KAKI 5 , HEYYY HARUS KOMPLAIN LAGI BUANG ENERGI TENAGA BIAYA
Positive points: I booked a room with panoramic view, looking at the beautiful skyline of Lampung. Staffs are friendly. Mas Ivan at concierge was very helpful to park my car (due to no valet service available yet), Mas Adha at reception was also helpful and it was nice to know he still recognize me from last stay. Ms Annisa was also helpful since I was a bit jet legged after long drive and bring me the most delish welcome drink. Breakfast variety is superb. Lobby is superb with beautiful view
Negative points: The parking lot is a bit narrow to maneuver your car. If you have lots of luggage, i suggest to drop it a lobby first before entering parking lot. Since to narrow to open your car door and get out your luggage
Amenities & Facilities
Transportation
- Airport shuttle
- On-site parking
Amenities
- Smoking area
- Cashless payment service
- Non-smoking rooms
- Food delivery
- Invoice provided
- Laundry service
- Dry cleaning
- Daily housekeeping
- Safe
- Elevator
- Medical services
- Meeting/banquet facilities
- 24-hour front desk
- Luggage storage
Food & Dining
- Poolside bar
- Bar
- Restaurant
Entertainment
- Hot tub
- Swimming pool
- Outdoor pool
- Kids' pool
- Pool with a view
- Steam room
- Karaoke
- Fitness center
- Spa/Sauna
- Spa
Languages Spoken
- English
- Indonesian
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas