Grand Mercure Lampung

Jl. Raden Intan, 88, Pelita Engal, Bandar Lampung City Center, Bandar Lampung, Indonesia

Bandar Lampung City Center, Bandar Lampung - City center

Bandar Lampung

Updated on 28/06/2025

Check-in / Check-out

Check-in From 15:00
Check-out Until 12:00
Property Highlights 4 specs
Rooms: 344
To airport: 50 mins
Breakfast fee: 250000 IDR
Parking fee: 0 IDR

Must-see activities in Indonesia

Reviews

9.1

Review Score

Has 491 reviews on Agoda

Cleanliness - 9.6

Facilities - 9.6

Location - 9.3

Service - 9.1

Room Quality - 9.1

10.0 very good - Ria 31-05-2025

Review: the room was so clean, the view from our room was amazing.. we can see both sea and hills.. also the city light was very nice.. just step away from minimarket and restaurant if want to have lunch or dinner outside the hotel.. very recomended!

10.0 Exceptional - LIM 19-05-2025

Review: Best hotel in Bandar Lampung👍😍

10.0 Spacious room - Cida 15-05-2025

Review: High ceiling, big bed, everything is perfect

9.6 Careless - Mustaffar 11-05-2025

Review: Lost my cash in hotel room.nWhen we coming back my cash lost in side my backpack.nVery disappointed.

9.2 KEDAP SUARA NYA KURANG - Susanna 23-04-2025

Review: Secara keseluruhan ok banget, tp kenapa yah sudah di LT. 22 pun suara mobil dari luar masih kedengaran...rasanya kedap suaranya bener2 kurang

10.0 Exceptional - ni 09-02-2025

Positive points: We experienced very best view from 22nd floor. The room is very clean. The beds were comfortable. The bathroom is pretty big. The hotel staffs were friendly.

Negative points: Nothing

10.0 Exceptional - nana 08-04-2025

Review: enak bngt tempat nya kereeeennn

1.0 Hotel was very understaffed, no security or bellboy at all, and thus wasn’t family- or kids-friendly. We didn’t make a f - Diva 30-08-2024

Negative points: Poor service quality, lack of hospitality training to staffs.

7.2 Kecewa tdk ada xtra bed - Meiryana 29-03-2025

Review: Sy rnc staycation dengan anak2 yg usia nya masih 1th dan 7th, sampai di hotel mau minta extrabed tetapi tidak ada extra bed disini, binggung bagaimana caranya tidur ber4 di 1 kasur, karena di luar nalar, hotel bintang 5 tidak ada xtra bed,,,, nDtg check in pun ac tidak hidup, bf pagi jg panas... Makanan standarnMenyesal langsung pesan 4 malam mai cancel tdk bs, upgrade kamar jg percuma, semua kamar cm 1 bed,masa iya harus two rooms ???? tidak ada playground buat anak2..just swimming poolnKamar jg gak bersih2 amat, di bawah meja masih debu, di blkg sofa jg ada kotoran,,, anak2 1thn yg lg hobi jalan dan merangkak gak bs bergerak di dlm kamarnnJd yg mau staycation dgn anak2, sy sangat tidak menyarankannTp kl cm sekali lewat atau transit... Yah masih OK lah

9.0 Good to staycation - robot 11-06-2024

Positive points: Deket

Negative points: The soap

8.8 Affordable 5 star hotel in prime location - Margaretha 25-02-2025

Review: Had a short transit in Lampung, stay in this new superb the tallest building in Lampung. nnHappened to stay on wiken so I cam enjoy Lampung’s car free day just right out the hotel’s lobby.

8.0 Overall was good - ginfre 27-12-2023

Positive points: The service was good

Negative points: The breakfast menu is not worth the price (if you want additional pax)

2.8 TIDAK AKAN MENGINAP DISINI LAGI - HAPPY 22-02-2025

Review: KAMAR TIDAK SEPERTI BINTANG 5 APALAGI PELAYANANNYA SANGAT BURUKnnSALAH SATUNYA PINJAM PIRING SAJA BERDEBAT LAMA HARUS KE MANAGER ITU JUGA DI KASIH PIRING PLASTIK JUGA INI BINTANG 5 APA KAKI 5 , HEYYY HARUS KOMPLAIN LAGI BUANG ENERGI TENAGA BIAYA

8.0 Superb - Ellisya 04-12-2023

Positive points: I booked a room with panoramic view, looking at the beautiful skyline of Lampung. Staffs are friendly. Mas Ivan at concierge was very helpful to park my car (due to no valet service available yet), Mas Adha at reception was also helpful and it was nice to know he still recognize me from last stay. Ms Annisa was also helpful since I was a bit jet legged after long drive and bring me the most delish welcome drink. Breakfast variety is superb. Lobby is superb with beautiful view

Negative points: The parking lot is a bit narrow to maneuver your car. If you have lots of luggage, i suggest to drop it a lobby first before entering parking lot. Since to narrow to open your car door and get out your luggage

Amenities & Facilities

Transportation

  • Airport shuttle
  • On-site parking

Amenities

  • Smoking area
  • Cashless payment service
  • Non-smoking rooms
  • Food delivery
  • Invoice provided
  • Laundry service
  • Dry cleaning
  • Daily housekeeping
  • Safe
  • Elevator
  • Medical services
  • Meeting/banquet facilities
  • 24-hour front desk
  • Luggage storage

Food & Dining

  • Poolside bar
  • Bar
  • Restaurant

Entertainment

  • Hot tub
  • Swimming pool
  • Outdoor pool
  • Kids' pool
  • Pool with a view
  • Steam room
  • Karaoke
  • Fitness center
  • Spa/Sauna
  • Spa

Languages Spoken

  • English
  • Indonesian

Internet Access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas