Grand Hatika Hotel
Kemuning A16, Tanjung Pandan, Belitung, Indonesia
Tanjung Pandan, Belitung
Updated on 28/06/2025
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Reviews
Review Score
Has 1140 reviews on Agoda
Cleanliness - 8.7
Facilities - 8.4
Location - 8.4
Service - 8.1
Room Quality - 8.2
Review: Strategic hotel across the beach. Can exercise in the morning while enjoying the beach just by walking. The concern is that the wifi connection is very slow and often even unconnected. Hopefully it will be an improvement. Overall good hotel. Thank you
Positive points: Location
Negative points: Only the location was good, just 1 min opposite walk to Tanjung Pandan beach.nnOverall service of the hotel was poor.nnWiFi was very weak specially in the room. nnDeluxe room was mentioned sea view but it was fully interrupted by trees, no sea view.nnTwin room was mentioned in the booking time with sea view but at the reception said, no twin room has sea view option.nnWe took deluxe double room, the room size was good but wash room door was slightly broken. nnAt breakfast time, the live food section cook was not available for 10 mins or so, we had to notify them multiple times to appear.nnBreakfast menu was very limited & inadequate.nnOverall air condition of the hotel was not good at all, specially at the lobby.nnRoom A/C was not cooling adequately.nnOne of our room A/C was leaking with water, had to call mechanic to fix.nnSwimming pool area service was worst, we had to wait & notify 4/5 times to get few towels.
Review: Good Breakfast for cheapest 4 star hotel
Positive points: It was close and convenient to locations around Tanjung Pandan
Negative points: The facilities need to be updated
Review: Recomended
Positive points: Good value for a basic stay. Great breakfast
Negative points: older hotel but nothing wrong.
Review: Goid
Positive points: Breakfast was sometimes very good. AC and hot water usually worked. Nice big swimming pool.
Negative points: Stains on sheets and towels which really shouldn't be an issue at a four star hotel. Reception hung up on me when I called and asked them a question in English.
Review: We have been to this hotel many times. The location is excellent, the staffs are helpful, the pool is good.
Positive points: delicious food
Review: The location is awesome
Review: Facilities are a bit old but Breakfast is good with a lot of options.nThe location is great, right by the sea, so you could have a sunset time in a few steps. The surrounding also provides a wide range of restaurants with lively night life.
Review: Keren
Amenities & Facilities
Amenities
- Luggage storage
- Laundry service
- Smoking area
- Daily housekeeping
- Cashless payment service
- Elevator
- Free bottled water
- Gift/souvenir shop
- Non-smoking rooms
- Food delivery
- Dry cleaning
- Shared lounge/TV area
- Cable/satellite TV
- Safe
- Meeting/banquet facilities
- 24-hour front desk
- Accessible by elevator
Entertainment
- Kids' pool
- Kids' club
- Swimming pool
- Outdoor pool
- Indoor pool
- Fitness center
- Spa/Sauna
- Spa
- Ticket service
Languages Spoken
- English
- Indonesian
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
Transportation
- Bicycle rental
- Shuttle service
- On-site parking
- Airport shuttle
- Free parking
- Car rental
Food & Dining
- Buffet breakfast
- Asian breakfast
- Bar
- Coffee shop
- Restaurant
- Kids' meals
- Halal breakfast
- Kitchen
- Shared kitchen
- Outdoor cooking facilities