Batam 1 Hotel
Komplek Sarana Wisata Batamia, Block A&B, Nagoya, Batam Island, Indonesia
Nagoya, Batam Island - City Center
Updated on 28/06/2025
Check-in / Check-out
Must-see activities in Indonesia
Reviews
Review Score
Has 1555 reviews on Agoda
Cleanliness - 9.0
Facilities - 9.0
Location - 9.0
Service - 8.4
Room Quality - 8.9
Review: Great location for a short stay, walking distance to the hockey ring located at citywalk and nagoya hill.
Positive points: This hotel was impeccably looked after in terms of cleanliness. I liked the location as it was midway between Nagoya Hills Mall and the Nagoya Food Court. I especially liked the buggy ride which took me from the reception area to my part of the building at the far end. Those drivers were very friendly and helpful with tips on where to go.
Negative points: I read reviews complaining about noise levels, which I was lucky to avoid until the early hours of the morning. I later learnt that the noise was coming from taxi drivers chatting loudly whilst waiting for work who were parked next to the canal opposite the hotel.
Review: Hi , nnThere are 2 things need to said . n1, I was checked in at level 3 back area . The whole night cannot sleep due road noise too many motor bike . n2, breakfast- Al cart . 3 option choice . Take it or leave it nnRegards nn
Positive points: Clean and cozy
Review: Bed ver comfortable,value for money, only parking issue on day time, other then that it's very good
Positive points: New facility, clean & professional staff
Review: Please improve ur wifinOtherwise all in fine
Positive points: The location is excellent near to the salon, spa and food place like Indorasa. The price is very afforable.rnThe staff are helpful and friendly.
Negative points: i told them since day 1 my aircon leaking. from 6pm call counter 3-6 times nobody picks up. i went down and tell them at the reception. then i went out for dinner. came back 10pm still leaking. i call counter. The male staff who took my call say he will ask for maintainence personel to come over. I waited until 11pm but nobody came. then i call again they told me engineer only works 7am in the morning. Wondering why they didnt bother to call and tell me.rnnext day 7am i call again the lady at the counter nicer. she says its 9am then engineer come. then ask if i wanna change room. i declined since it didnt really bother me much. they came and fix at 9am. It was fine at first then i went out afternoon came back another side leaking. they came and fix again ask me if i wanna change room i say i am going to stay one or two nights more only so its fine.rnrnWifi connection keeps dropping for this trip. I stayed in this hotel many times. Overall very nice experience. Only this trip encounter a weak signal and aircon leaking.
Review: Very nice place
Positive points: Comfortable bed. Good Aircon. Clean air in the room. Hotel supplies eg shampoo, shower gel, toothpaste n toothbrush available to use. Friendly n approachable staff always wear a smile on their faces. From the Bellboy who helps us with the luggages n chat with us. He always ready to assist, to the Reception staff who speaks English well. And the cleaner who clean n make up the room n restaurant staff... all of them made us feel welcome to this hotel. Nice vibes. nnThe location is good.nNagoya citywalk is just at the back of this hotel. nThere's a factory outlet there selling all sorts of clothing, bags, wallets etc..n eateries around the area.nnWe r vegetarian, and there's 1 veg shop just 2mins from the hotel serving varieties of dishes at very reasonable prices. nnThere's also plenty of shops selling designer bags, Chinese medical shop, eateries, incense sticks shop, convenience store etc n a pasar is short walking distance from this hotel.
Negative points: 2 ants 'walking' around the boiler. n1 tiny spider crawling at the back of the toilet seat.
Review: Recommended to those looking for high end 3 star hotel .
Positive points: The receptionist (Gwennie) is cute and passionate towards customers.
Negative points: The cooler has the problem of leaking water, please fix it asap.
Review: Excellent and low price.
Positive points: We like everything 😊 and thank you
Negative points: the WiFi is disconnecting again and again😌nBut that's not a big issue 🙂
Review: Two person can stay affordable price
Positive points: Good location.
Negative points: No hair dryer in a room.
Review: Walking behind the hotel is Nagoya foodcourt less than 10mins Nagoya hill shopping less than 30mins and BCS mall .....
Positive points: The location was nice, it is nearby to the most famous malls and harbor bay. the room was just the right size. the water pressure is strong. The coffee shop below serves a great breakfast or lunch. The guard was helpful too.
Negative points: when we arrived I was informed that the only available room was a smoking room. The staff at the front desk said since I did not put special request they gave the other non-smoking room to other guests. But during the booking, there was an option between a smoking and non-smoking room and I selected a non-smoking room. So it is disappointing that our whole stay we can smell the cigarettes even after we put air fresheners.
Review: Untuk yg cari budget dan punya kendaraan selama perjalanan ok sih, harga murah
Positive points: Breakfast was very good... service two thumbs up.. recommended no regrets 👍👍👍👍
Negative points: Everything was good nothing to complain.
Amenities & Facilities
Languages Spoken
- English
- Indonesian
Food & Dining
- Kids' meals
- Asian restaurant
- Buffet restaurant
- Breakfast
- Halal breakfast
- International restaurant
- Buffet breakfast
- Western breakfast
- Bar
- Western restaurant
- Coffee shop
- Chinese restaurant
- Restaurant
- Asian breakfast
- Breakfast restaurant
- Coffee shop / Tea house
- A la carte restaurant
- In-room breakfast
- Restaurant (lunch)
- Restaurant (dinner)
- A la carte breakfast
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
Entertainment
- Spa
Transportation
- Free parking
Amenities
- Non-smoking rooms
- Food delivery
- Invoice provided
- Rooftop area
- 24-hour check-in
- Cable/satellite TV
- Medical services
- Meeting/banquet facilities
- Accessible by elevator
- 24-hour front desk
- Luggage storage
- Cashless payment service
- Meeting room
- Daily housekeeping
- Free bottled water
- Elevator
- Express check-in/check-out
