Conrad Singapore Orchard

Tiện Nghi và Cơ Sở Vật Chất

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Câu Hỏi Thường Gặp

Đánh Giá Của Khách Đã Lưu Trú

We wanted to do a night of staycay and we chose Conrad Orchard as we wanted to try their new location.
Previously it was Regent Hotel and Conrad took over the premise in Dec 2023, the lobby had similarities in the past but it did alot of new elements as well like furniture and carpet.
The rooms are all renovated, we love the design, it simple and yet elegant, although the room that we booked didn’t have bathtub, I guess it is okay for 1 night stay. The staff were so so lovely, everyone as polite, friendly, and caring.

We booked the room with lounge access, and it was really worth it and definitely a plus to have a relaxing time there with some snacks and drinks. The next morning for breakfast, the selection was good and it was tasty as well.

We also tried the gym, and it was clean, good machine selection, love working out there.

I am impressed by their hospitality. Wonderful job team Conrad Orchard Sg! I will most definitely will go back.

We stayed in the balcony room with our dog. We had to wait about 20mins for checked in and the hotel staff sent a small fruit platter as an apology.

The room is v spacious for 2 person and large dog. The kind size bed was great for 3 of us to snuggle in. Balcony was nice but we didn’t use it because there were mosquitoes outside.

The pet policy is good. For my room size there was a cleaning fee of $150++ . A small dog amenities was sent to the room that included a toy, mini packet of wet wipes, poop bag and towel. I love that my dog is able to walk around the hotel without restrictions. We even visited the pool. Please bear in mind that the hotel is mostly carpeted please make sure that your dog doesn’t potty or mark on it.

The only down side for the pet policy is I am not able to bring my dog to breakfast even though the restaurant has an outdoor dining area. So my hub and I had to take eat separately.

Customer service was great. We went out to get dinner and was pleasantly surprised to have a bucket of ice ready when I was back without us asking for it. Hotel staff were very friendly to our dog as well.

The hotel is 15mins walk away from botanical garden so we are able to go for a nice walk nearby.

It was a first trip to Singapore for me, my wife and our 6 month old kid. Everyone at the hotel took extra care to make our stay comfortable. They also had sterilizer for our use. The rooms are specious for even the baby cradle to fit comfortably.
The hotel is located very close to malls at Orchard road, an MRT station as well as number of bus stations.
What I personally liked was proximity to the botanical gardens where I went for a walk every morning.

As Conrad Orchard has been newly renovated, the hotel’s look was a real treat. There were many open spaces, green landscapes and beautiful artwork, that were delightful to take in. The hotel is well situated, nestled close to the Botanic Gardens and a short walk away from Orchard road.

The room was well kept and the hotel staff were friendly and helpful. The breakfast spread had dishes from different cuisines. All in all, the hotel made for a lovely staycation over the weekend.

We stayed for 1 night in a twin deluxe suite to celebrate birthday. Had requested for decorations in the room and they delivered. What made us not to come back again is the cleanliness of the room and the attitude of the staff. Things that had not done well

1) Front desk did not programme the lounge access for our card and we had to queue for 30 mins again to request for it

2) No staff took our drink order when we entered the lounge, we had to approach them instead

3) Our room is filled with flies. The maintenance staff came and acknowledged. Thereafter, we contacted the duty manager and she said that there is no more available rooms to change to. I told her that I do not mind a smaller room and she promised to call back at midnight. There was no call from her at all.

Having stayed in both Conrad Centennial and this, I would highly recommend to stay in Conrad Centennial if you have a choice. The staff there are totally different – polite and attentive. Rooms are sparkling clean. Conrad Orchard is such a let down to the Conrad name.