Club Bali Suite Legian

Điểm trừ: Air conditioners didn't work properly. They were all very noisy n dripping. Smell in Bathroom hurt your nose. Everything looked very old and worn out.

Điểm trừ: Environment not really my style, stuff ,not so kind

Điểm trừ: slight communication issue with the staff, cleaning was every two days which we were fine with. However we needed new sheets on a non cleaning day as my son was sick and we didn't get them despite askingnalso was charged for the cot, this was communicated before hand

Điểm trừ: I don't usually like writing bad reviews but within arriving at the destination it did not reach by expectations and what was said by the hosts.rn-told check in for my 3 rooms would be 2:00pm. We were able to drop our bags off in the lobby then go venturing returned at 2:00pm. One room was ready. Asked when the others would be ready they said 3:00pm. Okay come back at 3:00pm still not ready. Started to get a little bit frustrated and the room was ready around 4-5pm.rn-When going into the first room, no towels, no pool towels, no bath mats. When asked for pool towels they said there is no more they need to wait for laundry. (This was in the afternoon) Waited and waited till I wanted a shower, finally get 1 towel for 3 people.rn-Come night time with the pull out sofa, had no sheets no blankets and no pillows. Asked at reception, said they would send someone up to do it, was not done for about 4 hours till it came to bed time and I had to go downstairs again, they came up at 9:30pm at night.rn-Got told due to all of the confusions and mistakes we would receive a refund for the first night for all three rooms as a sorry I suppose. Come to check out asked about the refund then being told it was only for one room a refund for the first night and it was something that we had to apply for, which they failed to tell us first. So yeah never recieved a refund.rn-The room was also dirty to me, and not up to standards, considering the money we paid.

Điểm trừ: The first room they put me in was horrible. Dirty, smelled musty and moldy and looked like it hadn’t been lived in for ages. The second room was better as it was clean but the AC in the bedroom didn’t work and it was too warm to sleep. They need to renovate the entire building or tear it down.

Điểm trừ: The room smells a bit musty coz maybe it has not been occupied for a while, the location is a bit inside (coz near to the beach) and it's a bit congested to the hotel. The curtains in the room are not fully closed so the backyard garden is visible, a bit scary at night coz someone can peek us when we're sleeping.

Điểm trừ: The hotel is no longer in its prime. It’s a bit tired.