Carol Homestay & Apartment 3
45 Đường An Mỹ, Phước Mỹ, Đà Nẵng, Việt Nam
Phước Mỹ, Đà Nẵng - cách trung tâm 0,7 km
Cập nhật ngày 28/06/2025
Thời gian nhận phòng
Hoạt động không thể bỏ qua ở Đà Nẵng
Đánh giá
Điểm nhận xét
Có 31 đánh giá trên Agoda
Độ sạch sẽ - 6.7
Tiện nghi - 6.7
Vị trí - 6.0
Dịch vụ - 5.3
Chất lượng phòng - 6.0
Điểm trừ:
I recently had the opportunity to book a room through an online platform for a short stay, and unfortunately, my experience turned out to be less than stellar. The entire ordeal left me feeling frustrated and let down, prompting me to share my honest review.
Firstly, communication with the host proved to be a major issue. Despite receiving a confirmation email for my reservation, when I arrived at the designated location, the host, who happened to be a woman, claimed she had not been notified of my booking. This lack of coordination and communication set a negative tone for the entire experience.
To make matters worse, the host proposed an alternative solution: a different apartment located 1.3 kilometers away. Considering I had chosen the initial location for its convenience, this change was highly inconvenient. The unexpected distance added an extra layer of hassle to my already frustrated state.
Upon arriving at the alternative apartment, I was greeted by an entirely different scene than what I had anticipated based on the online photos. The discrepancy between the advertised interior and the actual state of the apartment was stark and disheartening. The furniture and decor were not only different but also of a noticeably lower quality than what had been presented in the listing.
The overall cleanliness of the apartment was subpar, suggesting a lack of attention to detail and a disregard for the guest experience. The discrepancy between expectations and reality left me feeling misled and dissatisfied with the entire booking process.
While I understand that discrepancies can sometimes occur, the lack of communication and the significant differences between the advertised property and the one I ended up staying in were disappointing. As a customer, I value transparency and reliability when booking accommodations, and unfortunately, this experience fell short of those expectations. I hope
Đánh giá: Three blocks to Dragon Bridge. Carol and her family are gracious hosts. Happy I stayed here.
Điểm cộng: location is good
Điểm trừ: The room was unsanitary, the floor was sticky, the bathroom smelled bad, the kitchen and the bedroom were smelly. I smelled dirty in the kitchen, the sheets were stained, the blankets were off my sheets. I had to put them on myself. There was no drinking water for me.
Điểm cộng: clean and location
Điểm trừ: bed was hard. not sound proof
Điểm cộng: good location. next to night market, close to local market
Điểm trừ: Nothings
Điểm cộng: it’s right at the night market near the beautiful dragon bridge! very convenient location to everywhere else in DaNang! The host is super friendly and responsive and provides rental for motorbikes at the doorstep too! the body wash and shampoo provided smells nice and aren’t drying to the hair and skin. even the toilet paper provided has better quality to those we use back home in Singapore! the washing machine and hair dryer and water heater and aircon and lights and toilet exhaust and wifi and TV works perfect!
Điểm trừ: for the super affordable pricing, I am paying for what I get. but if I were to critique a little, I would say that the dust worms needs to be cleared from the walls and the ceilings from inside and outside of the room! thankfully we are familiar with these little creatures and we know they are harmless thus we chose to ignore them. there are some visible black mould behind the paint in the kitchen and also at the headboard which are peeling off so that needs to be sorted out too as it can be a health hazard in the long run. the property doesn’t provide laundry and dish washing detergents so you will have to pack or buy your own. the kitchen also lacked some basic fork and spoons and bowls… it will be good to have a microwave too. the pillows and mattress are very thin but surprisingly my husband and I slept very well!
Điểm cộng: Great Location nearby the Dragon bridge which is worth for money. Have all items prepared. Nice owner living at the property. Please note that the property accepts CASH only.
Điểm trừ: Not the property itself but the night market is very close, so the loud noise and music went on so late.
Điểm cộng: Bed was big, firm and comfortable. Location was good with coffee, food, markets, atms, and the dragon bridge nearby. Water pressure was good. Carol and the neighbours in the street were friendly. Minimal traffic on street. Owner let me borrow raincoat and umbrella. WiFi worked well.
Điểm trừ: Nothing major. Cigarette smoke can waft in from smokers in the stairwell. I found the desk was a bit narrow and tall for working on.
Điểm cộng: Location is very close to night market and very cheap goods and food especially seafood.
Điểm cộng: Helen is very helpful and responsive. The location and room are excellent. Just one thing to note is that this place has no elevator, so you may want to request for lower floor if travel with old folks. Everything else is good :)
Điểm cộng: the host is so nice and kind
Vị trí & Địa điểm lân cận
45 Đường An Mỹ, Phước Mỹ, Đà Nẵng, Việt Nam
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