Batam Marriott Hotel Harbour Bay
Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batu Ampar, Batam Island, Indonesia
Batu Ampar, Batam Island - cách trung tâm 0,7 km
Cập nhật ngày 28/06/2025
Thời gian nhận phòng
Xem thêm +5
Hoạt động không thể bỏ qua ở Indonesia
Đánh giá
Điểm nhận xét
Có 1494 đánh giá trên Agoda
Độ sạch sẽ - 9.5
Tiện nghi - 9.5
Vị trí - 9.5
Dịch vụ - 8.7
Chất lượng phòng - 9.2
Đánh giá: Good service throughout and hotel was too notch
Điểm cộng: Friendly staff
Điểm trừ: Too many calls to my room when im suffering from jetlag and i dont know why they call
Đánh giá: Service very good...staff are friendly, clean
Điểm cộng: The hotel is conveniently located near the ferry terminal, just a short walking distance away. The hotel staff were exceptionally friendly ensuring a warm and welcoming atmosphere. rnrnWe upgraded to M Club Lounge access. The lounge, located on the 11th floor, offers exclusive perks such as complimentary breakfast, cocktails, and dinner. Our rooms were situated on the 12th floor, the highest level of the hotel, offered a stunning sea view, providing a picturesque and tranquil scenery that was truly breathtaking. The rooms were impeccably clean, thoughtfully designed, and equipped with comfortable beds and modern amenities for a luxurious stay.rnrnThe M Club Lounge boasts breathtaking scenery, with its panoramic views creating a serene and sophisticated atmosphere. The cozy and elegant environment adds a touch of high-class exclusivity, making it the perfect spot to unwind and indulge in style.
Điểm trừ: Point one : Noise levelrnrnWhile the hotel's proximity to the ferry terminal is convenient, it does come with some noise disturbances, particularly when the ferry departs. Additionally, conversations from guests walking along the corridor, even when they are not shouting, can be easily heard inside the rooms. Unfortunately, this affected my sleep on several occasions, which was disappointing given the overall quality of the hotel.rnrnPoint two : Breakfast at M club loungernThe food options were quite limited, and the dishes were extremely cold. We were fortunate not to experience any stomach issues. Disappointed, my family and I decided to have breakfast at Goji Kitchen and Bar for the following days instead. To our surprise, the variety of food at Goji Kitchen and Bar was far greater than what was offered at the M Club Lounge, and, importantly, the food was served warm and fresh.rnrnPoint three : Dinner at Jiang he resturantrnMy family and I dined at Jiang He Restaurant on December 12 at 7:30 PM (Indonesia time). I ordered the steamed salted egg buns, but to my dismay, all three buns were missing the salted egg filling. The dish had to be re-served.rnrnNext, I ordered the braised bean curd with crab meat, but both the sauce and tofu were overly salty. The half Peking duck we ordered was disappointing as well—the thin pancakes used for wrapping the duck were served cold.rnrnFinally, we tried the fried rice with crab meat, egg white, and truffle oil, which turned out to be quite average and lacked the expected flavor.rn rnI was deeply disapopointed by the overall standard of the food
Đánh giá: The stay was very nice! Marriott standard is the best
Điểm cộng: The hotel facilities and staff
Điểm trừ: Nil
Đánh giá: Smooth check in…. Clean n big room….. nice view facing sea…. Staff is very helpful….. fast respond…….. Will be back again
Điểm cộng: The hotel is nice n staff so friendly
Đánh giá: Love to stay there but disappointed I can't go for they're bars because full book 😭
Điểm trừ: In room dining food. I ordered salmon. It tasted fishy, could not finish it. Also order Ceasar salard. The crouton was stale.
Đánh giá: I booked this place to celebrate my wife’s birthday and I would like to say that the service was great and after finding out the reason for the trip, the staff at the hotel went out of their way to ensure that it was a great trip. Thank you to the front desk staff, to the kitchen and all that made this trip memorable.
Điểm trừ: Morning break fast was not included. Additional cost to be pay.rnSea view additional costrnRoof top Bar was reserved and not allowed us to use. There is NO sufficient information for reservation for the BAR.rnNo Bath tubs in room.
Đánh giá: The hotel is located next to Harbour Bay terminal which is much less crowded with better facilities. Love the lounge with views of the ocean and to top it off, dinner at the rooftop bar with sunset views!
Điểm cộng: Superb and excellent service! Highly recommended
Đánh giá: Exceptional service by the staff, even helping us to decorate the room and provide a complimentary cake for our anniversary. Breakfast buffet spread is amazing and in-house keeping service was great as well. Excited to go back again
Điểm cộng: staff was friendly and helpful
Đánh giá: We ordered our in-room dinner at 6, told them to please serve it at 7.30, however food came at 8.nAnd then an extra 20 minutes cos they misunderstood our order.
Điểm cộng: kocation good new hotel nice
Điểm trừ: not all food ok and AC not too cold as batam so hot
Đánh giá: Stayed here each time me and husband decided to have a staycation. Look no other hotel, the best hands down!
Tiện nghi & Cơ sở vật chất
Ngôn ngữ được sử dụng
- Tiếng Anh
- tiếng Indonesia
Giải trí
- Bể bơi [ngoài trời]
- Bể bơi có tầm nhìn
- Phòng tập
- Spa
- Bể bơi [trẻ em]
- Bơi với ống thở
- Bơi xuồng
- Sân gôn (trong vòng 3 km)
- Phòng xông ướt
Truy cập Internet
- Wi-Fi miễn phí trong tất cả các phòng!
- Wi-Fi ở nơi công cộng
- Internet
- Dịch vụ Internet
Đi lại
- Đưa đón sân bay
- Bãi đỗ xe [miễn phí]
- Ô tô cho thuê
- Dịch vụ đưa đón
Tiện ích
- Giặt khô
- Phòng chờ chung/khu vực TV
- Truyền hình cáp/vệ tinh
- Két sắt
- bác sĩ/y tá trực
- Cơ sở vật chất cho họp mặt/tiệc lớn
- Đổi ngoại tệ
- Bàn tiếp tân [24 giờ]
- Phòng họp
- Giữ hành lý
- Khu vực hút thuốc
- Dịch vụ giặt là
- Dịch vụ thanh toán không sử dụng tiền mặt
- Dọn phòng hằng ngày
- Phòng không hút thuốc
- Phòng hội thảo
- Thang máy
- Địa điểm ngoài trời cho sự kiện đặc biệt
- Giao đồ ăn
Ăn Uống
- Nhà hàng
- Quán bar cạnh bể bơi
- Bữa sáng trong phòng
- Bữa sáng [tự chọn]
- Quán bar
- Quán cà phê
- Bữa ăn cho trẻ
- Bữa sáng đầy đủ kiểu Mỹ